﻿<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>HDI Member Discussion Room / HDI Discussion Rooms / The e-Enabled Customer Contact Center </title><generator>InstantForum.NET v4.1.4</generator><description>HDI Member Discussion Room</description><link>http://www.thinkhdi.com/DiscussionRoom/</link><webMaster>rlast@thinkhdi.com</webMaster><lastBuildDate>Wed, 08 Sep 2010 05:22:48 GMT</lastBuildDate><ttl>20</ttl><item><title>Mobile Help Desk</title><link>http://www.thinkhdi.com/DiscussionRoom/Topic1435-6-1.aspx</link><description>Hello: Is there anyone out there who is familiar with a mobile help desk concept? If you are, could you please describe to me your definition of one.</description><pubDate>Fri, 24 Oct 2008 15:35:18 GMT</pubDate><dc:creator>sgethers</dc:creator></item></channel></rss>