The Discovery Zone
HDI 2005’s Expo Hall – is the most comprehensive place to learn about
the latest tools and services for the help desk, IT service desk, and
customer support organization. This robust expo hall will feature nearly
80 vendors of problem and change management, email management, knowledge
management, virtual support, self-help, self-service, call center technology,
customer and electronic relationship management technology, enterprise
technology, training, and more.
The Launch Pad – sponsored by TechRepublic!
These 15-minute rapid-fire new product demos will highlight the latest
and greatest products in the industry. You’ll be among the first to
witness the launch of new products and major releases from top solutions
providers, presented live from our Expo Main Stage, the Launch Pad!
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