Fuel Your Mind with Breakfast Brain Bites
Tuesday - Wednesday, 7:30 am - 8:15 am
Begin each morning with new ideas and strategies from colleagues who are challenged with similar issues. Network with colleagues informally or attend a Brain Bites breakfast, led by an industry expert. Each Brain Bite will feature a 15 minute presentation on a topic of interest. Then the floor is open for a lively and meaningful dialog on your own related challenges. Grab your breakfast, pick a Brain Bite and expand your mind.

Brain Bites Include:

• Home Insurance and Continuity Management Are the Same Thing (Malcolm Fry)
• Stump the Office Productivity Wiz (Jeff Davis)
• Diet Your Way to Capacity Management (Malcolm Fry)
• Managing Techies (Donna Holt)
• Whistle While You Work (Donna Holt)
• How to Teach Troubleshooting Skills (Johann Stoessel)

Breakfast Roundtables
Join your colleagues at breakfast for informal discussions about their challenges and strategies for success.

PURE Party
Wednesday, May 2, 7:30 pm – 10:30 pm
HDI hosts the hottest support industry party in the hottest club in Vegas!

Don’t miss this special private party at PURE Nightclub at Caesars Palace. With an unparalleled view of the Las Vegas Strip, PURE symbolizes a new standard in Las Vegas nightlife. With four distinct experiences enveloped in two stories of decadence, PURE is not just a nightclub; it is the Strip’s first nightlife destination.

On the rooftop Terrace you’ll find stand-up comic Paula Poundstone. You’ve seen her on TV, listened to her on radio, and read about her in the tabloids. Her ironic quick wit will keep you roaring.

Suzie McNeill from Rock Star INXS will rock the house and keep you dancing in the White Room.

The Rat Pack Tribute Show brings back Frank Sinatra, Sammy Davis and Dean Martin—those purveyors of cool—to spark up your nightlife in the Red Room.

Gentlemen, hold on to your hats…Ladies, hold onto your gentlemen. The Las Vegas Pussycat Dolls Lounge heats up with sizzling performances by The Las Vegas Pussycat Dolls.

Day Break Stories with Kirk Weisler
Tuesday - Thursday, 7:30 am - 8:15 am
Each morning hundreds of attendees get up early and start their day being read to by HDI’s Chief Morale Officer, Kirk Weisler. Join Kirk as he presents a warm and wonderful mix of best selling books, best practices, and inspirational stories all designed to inspire leaders and empower you to inspire those you work with back home. You’ll leave each morning with insights you can take home and share with your teams right away. Hear excerpts from some of the best books, intermingled with real world outcomes that generate passion, productivity and energy.

Welcome Reception in the Technology & Support Speedway Expo Hall
Monday, April 30th, 6:00 pm - 8:00 pm
Visit vendors, meet up with old friends and new colleagues at the HDI 2007 Expo Hall Welcome Reception. Check out the latest technologies, support products and services and enjoy our cocktail reception.

Cyber Café
Network with conference attendees at our cyber café. Make plans, share your thoughts about the conference and find other attendees from your area. Need to keep on top of what’s happening back at the office–our cyber café now offers the capability to send emails back to the office.