HDI 2006 to Feature Nearly 100 Leading IT Service and Support Companies at World’s Largest Event for Help Desk and Support Industry

Colorado Springs, Colo., March 7, 2006 - HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced today that nearly 100 leading companies will exhibit and participate in the HDI Annual Conference & Expo (http://www.thinkhdi.com/hdi2006), which will be held March 19-22 in Nashville, Tenn. The HDI Annual Conference & Expo is the world’s largest and most respected industry event for IT help desk and service and support professionals.

Companies exhibiting at HDI 2006 will include: 3am Labs, Inc./LogMeIn; Advanced Software Products Group, Inc. (ASPG, Inc.); AdventNet; Aeroprise, Inc.; Ajilon; AlarmPoint by Invoq Systems; Alloy Software, Inc.; Altiris; Apropos (a Syntellect division); ATG; ATTACC Software, (Powered by Network America); Avatier Corporation; Axios Systems; BLive Networks; BMC Software Inc.; C2 Enterprise; CCN, Inc.; Cherwell Software Inc.; Citrix Online; Computer Associates Int’l.; Computer Generated Solutions; Courion Corporation; CrossTec-NetOp; CustomGuide, Inc.; Diaphonics; DriveSavers; Data Recovery; Enterprise Management Solutions, Inc.; Epicor Software Corporation; EXIN USA; Faronics Technologies, Inc.; Flowan Software; FrontRange Solutions; Gold Systems; GraphOn Corporation; GreenBorder; GWI Software; Hornbill Systems; HP/Peregrine; iET Solutions; IHS Support Solutions; ILX Group PLC; Infra Corporation; ITSMF USA; Juniper Networks, Inc.; Kinetic Data; Knova Software, Inc.; LiveTime Software; LLE Language Services; Marval/Stroma; Mentor CLS; Monitor 24-7; MRO Software; M-Tech Identity Management Solutions; Navara; NetReflector; NetSupport, Inc.; NetworkD Corporation; NetworkStreaming; NTR Global; Numara Software; OnForce (formerly ComputerRepair); PC Helps Support, Inc.; PCHowTo, Inc.; Pink Elephant; Plantronics; Pomeroy IT Solutions; PureShare; Quint Wellington Redwood; Reflectent Software; RightAnswersRightNow Technologies; Robert Half Technology; Service-now.com; Smart Telecom; Spherion; SteelCloud, Inc.; SunView Software Inc.; SupportSoft; Syberfix Solutions, Inc.; Symon Communications; TechExcel, Inc.; TechTeam Global, Inc.; Telephone Doctor, Inc.; Tele-Support HelpDesk; Texas Digital; TheBrain Technologies LP; Third Sky; Touchpaper; UCN, Inc.; USG; ValCom; Vaultus Mobile Technologies; Vertical Solutions, Inc.; Vocent; WebEx Communications; Westbury and Yoh IT Support.

These companies will feature the latest solutions for IT and help desk support, external technical customer support, customer service, IT infrastructure management, CRM, email management, network monitoring, web-based support, telecommunications, knowledge management, customer satisfaction measurement, self help and self-healing technologies. The HDI Annual Conference & Expo is the service and support industry’s premier launch pad for new products, services and innovative technologies. In addition, technology education is an integrated feature of the HDI 2006 Expo. Technology-focused sessions, as well as product showcase sessions from the leading service and support vendors will be featured at the event.

HDI 2006 will be held March 19-22, 2006 at the Gaylord Opryland Resort in Nashville, Tenn. For more information on HDI 2006, visit http://www.thinkhdi.com/hdi2006, or call 1-800-248-5667.

For media and analyst registration, contact Jennifer McClure at (650) 331-0083, or email [email protected].

About HDI

HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification and training, HDI produces the world's largest and highest-rated event for service and support professionals, the HDI Annual Conference & Expo. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. HDI has more than 7,500 members worldwide including most of the Fortune 500, and 60 local chapters in North America. For more information, visit http://www.thinkhdi.com.

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MEDIA CONTACT:

Jennifer McClure
(on behalf of HDI)
(650) 331-0083
[email protected]