Cablevision Named Winner of 2006 HDI Team Excellence Award
Colorado Springs, Colo. – September 6, 2006 - HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, has named Cablevision Systems Corporation as winner of the 2006 HDI Team Excellence Award for External Support. HDI's prestigious Team Excellence Award honors the team that has most enhanced the image of the IT service and support profession by setting and achieving the highest standards of excellence in providing support. The HDI Team Excellence Award is the "gold medal" of the IT support industry. The selection of the Team Excellence Award winner is based on specific criteria that evaluate the applicants' ability to demonstrate excellence in three categories: people, process and technology.
"This award honors the high level of quality and excellence with which Cablevision conducts its daily operations," said Ron Muns, founder and CEO, HDI. “Cablevision’s external support team consistently exceeds its customers' expectations as it supports the success of the organization overall, making it an exemplary leader in the service and support industry.”
Peter Hall, vice president for Cablevision's Technical Support Group, added, "This award is a testament to the hard working and dedicated people here at Cablevision. Their superior technical skills, as well as their true dedication to resolving every customer issue, has earned them this award. I'm proud to be a part of this team and look forward to our continued growth and achievements."
The HDI Team Excellence Awards are presented annually. The finalist organizations for this year's award included Progress Energy and Verizon Wireless for Internal Support and ADP and BNSF Railway for External Support. For more information on the HDI Team Excellence Award evaluation process, please visit http://www.thinkhdi.com/
Cablevision Systems Corporation is one of the nation's leading entertainment and telecommunications companies. Its cable television operations serve more than 3 million households in the New York metropolitan area. The company's advanced telecommunications offerings include its iO: Interactive Optimum digital television, Optimum Online high-speed Internet, Optimum Voice digital voice-over-cable, and its Optimum Lightpath integrated business communications services. Cablevision's Rainbow Media Holdings LLC operates several successful programming businesses, including AMC, IFC, WE and other national and regional networks. In addition to its telecommunications and programming businesses, Cablevision owns Madison Square Garden and its sports teams, the New York Knicks, Rangers and Liberty. The company also operates New York's famed Radio City Music Hall, and owns and operates Clearview Cinemas.
HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification and training, HDI produces the world's largest and highest-rated event for service and support professionals, the HDI Annual Conference & Expo. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing across its global association network. HDI has more than 7,500 members worldwide including most of the Fortune 500, 60 local chapters in North America and membership offices on every continent. For more information, visit http://www.thinkhdi.com or call (800) 248-5667.