Automated Call Distributor - ACD products | HDI Buyer's Guide

Automated-Call-Distributor-ACD

A programmable device automatically answers, queues, distributes calls to agents, plays delay announcements to callers, and provides real-time and historical reports on these activities. The ACD may be a standalone system, or the capability may be built into a central office or network server or PC.
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Pacer; Wizard Call-Center-Tech.com
Call-Center-Tech.com
0
Velocity ACD Velocity Networks
Velocity Networks
0
Virtual ACD Echopass
Echopass
0