An HDI Certified Instructor must meet the following requirement annually:
- Deliver HDI training to a minimum of 25 students.
- Adhere to the Document of Understanding and abide by the HDI Certified Instructor Agreement.
- Maintain a customer satisfaction level of 4.0 or higher on a 5.0 scale.
- Maintain their HDI Certified Instructor membership.
HDI reserves the right not to certify anyone who does not meet the criteria stated herein and to revoke Certified Instructor status with reason. HDI has the right to monitor classes with notice as part of the quality assurance program. All HDI Certified Instructors are expected to provide a quality experience, respect for both the customer and HDI, and demonstrate professional etiquette at all times.