Capitalize on Your Knowledge

Invest in KCS and get $300 in added value!

For a limited time, if you purchase the KCS Foundations or KCS Principles course, we’ll give you the following bonus materials to help you and your team earn certification:

  • The KCS Standard and Self-Study Guide ($29 value)
  • The KCS Online Practice Test ($79 value)
  • The KCS Certification Exam ($145 value)
  • HDI Exam Insurance, which provides one free retake of the certification exam ($49 value)

Take teamwork to the next level and invest in KCS today!

KCS Principles

This course will teach:

  • How to efficiently create and maintain content in the knowledge base
  • Ways to motivate support analysts to use the knowledge base
  • Hot to effectively assess individual and team contributions
  • How to articulate the value of knowledge management practices
  • A strategy for sustainable success
  • How to identify and avoid the common pitfalls associated with knowledge management

Register for KCS Principles


KCS Foundation

This course will teach:

  • Knowledge management best practices
  • Knowledge-Centered Support concepts and methodology
  • The value and benefits of adopting Knowledge-Centered Support

Register for KCS Foundation