HDI Team Certified Award Recipients

HDI would like to congratulate each of the businesses and organizations listed below for their incredible achievement of becoming HDI Team Certified! Our sincere compliments for a job well done, teams!

Thinking about applying for the HDI Team Certified Award for your team? You should!

Not only does the HDI Team Certified Award offer your team recognition for all of their efforts to become certified, but it serves as a way to outwardly proclaim your team’s awesomeness to the other departments and your company as a whole!

You may apply for this award for each year that your technical service and support teams meet the requirements.


2014 Recipients

Service Desk
407 ETR
ABC Financial Desktop Services
ABC Financial Services
Client Information Systems Help Desk
ARI
Aspen Skiing Company Support Center
Aspen Skiing Company
Axia Network Operations Centre
Axia SuperNet Ltd.
First Call
B/E Aerospace, Inc.
Technical Support
Barrister Global Services Network, Inc
Cadence Health Service Desk
Cadence Health
CREB® Help Desk
Calgary Real Estate Board
Calvin IT Service Desk
Calvin College
CCSU ITS
Central Connecticut State University
IT Service Desk
Children's Hospital Medical Center of Akron
Support Services
City of Garland, TX
DoIT Service Desk
Creighton University
IT Service Desk
CSAA Insurance Group
CSI
CSI
Computing & Technology Services Help Desk
Duquesne University
FCG Services
Fields Consulting Group
Enterprise Service Desk
Fiserv - Norcross, GA
Medicare Customer Assistance RE: Eligibility (MCARE)
GDIT
GFS Canada Heldesk
GFS Canada
Customer Care Center
HDI
Huron IT Service Desk
Huron Consulting Group
Ideal Integrations Infrastructure Services
Ideal Integrations
Campus Support
Infinite Campus
Labor & Industry Helpdesk
InspiriTec
Pennsylvania State Police Helpdesk
InspiriTec
User Support Team
Invacare Corp
Knight Point Systems, LLC
IT Service Desk
Knowledge Universe Technologies
Technology Services Knowledge and Support Center
Lodi Unified School District
Long View Systems Corporation
IT Service Desk - Knowledge & Quality Team
Lowe's
Lumedx Technical Support
LUMEDX
Lutheran Health Network IS Help Desk
Lutheran Health Network
IT Service Center
MaineGeneral Medical Center
IPS Help Desk
Management Technology Inc.
MasterControl Technical Support
Master Control
Mayo Clinic Help Desk
Mayo Clinic
Client Services
Motorists Insurance Group
ITS Customer Service Center
National Education Association
National Heritage Academies Tech Support Center
National Heritage Academies
Help Desk / Remote Service Engineering (RSE)
Network Outsource
Southern and Western District ITCS
Office of the Comptroller of the Currency
Information Technology Service Desk
Orange County Sanitation District
IT Customer Service
Qualcomm Inc.
Qualcomm Desktop Field Service team
Qualcomm Inc.
InfoService Centre
Queensland Government Department of Health
IT Support Services
Red Robin
Regions Technology Support Center
Regions Bank
PBGC Service Desk
SAIC
Data Center Operations
Salt River Project
SRP - Solution Center
Salt River Project
Information Services Operations Support
ScriptPro LLC
Technical Support Center
Shands Hospital
SPE Support Center
Society of Petroleum Engineers
IT Help Desk
Southern Methodist University
ITD Service Desk
State of North Dakota / Information Technology Departmtne
Technical Service Center
Strategic Products and Services
Synovus Service Desk
Synovus Technologies, Inc.
IT Help Central Support Center
Texas Tech University
Technology Service Desk
Texas Woman's University
CCME Help Desk
The Carolinas Center for Medical Excellence
National Account Support Center (NASC)
Time Warner Cable
VintraConnect Service Desk
Treasury Wine Estates
UL Workplace Health and Safety Support
UL Workplace Health and Safety
United Federal Service Desk
United Federal Credit Union
Office of Information Technology
University of Colorado at Boulder
UKHC Service Desk
University of Kentucky HealthCare
Information Technology Service Desk
University of Oklahoma Health Sciences Center
FIS Technical Services
University of Pittsburgh
IT Call Center
Wabash National Parts
Information Systems Service Desk
Wake Forest University
IT Help Desk
Western Carolina University
uTech Support Center
Western Illinois University
Whole Foods Market Global Helpdesk
Whole Foods Market, Inc.
eBusiness Support Team
Workers Compensation Board - Alberta
Help Desk / Operations
WVNET
Yale University Help Desk
Yale University

2013 Recipients

Service Desk
407 ETR
Desktop System Services
ABC Financial Services
IT Support Department
American Academy of Family Physicians
Technology Service Desk
American Heart Association
Support Services
Aplifi
IS&T Service Desk
Arkema, Inc.
Aspen Skiing Company Support Center
Aspen Skiing Company
IT Service Desk
Best Western International
Defense Travel Management Office Travel Assistance Center
CACI International Inc.
CREB® Help Desk
Calgary Real Estate Board
TGI Friday's IT Business Support
Carlson Restaurants (TGI Fridays)
Service Desk
City of Boroondara
ComIT Support Center
City of Virginia Beach
The HUB
Clayton State University
IT Helpdesk
CORT
Classworks Service and Support Group
Curriculum Advantage, Inc.
SDDC Systems Response Center
CWS
Benelux Service Desk
DHL International
Atwater Service Desk
Dole Packaged Foods
Information Technologies Help Desk
El Paso County Government
Exchange Bank Help Desk
Exchange Bank
Financial Information Systems
Financial Information Systems, University of Pittsburgh
Fiserv/Galaxy
Fiserv - Troy, MI
FTSI IT Service Desk
FTSI
Gables Residential Support Center
Gables Residential
Field Dispatch Center
Harris Corporation
Capital Division Service Desk
HCA Healthcare Inc
Customer Care Center
HDI
HDI
HDI Brasil
Campus Support Team
Infinite Campus
Pennsylvania State Police Helpdesk
InspiriTec
Invacare User Support Team
Invacare Corp
itelligence USA Service Desk
itelligence
Support Services
JE Dunn Construction
Technical Help Desk
Johnson County Community College
GMCR IST Service Center
Keurig Green Mountain
IT Service Desk
Knowledge Universe
Office of Legislative Counsel
Legislative Data Center
Technology Services Knowledge and Support Center
Lodi Unified School District
IT Service Desk - Knowledge & Quality Team
Lowe's Companies Inc.
Technical Support
LUMEDX
IT Customer Service Center/MaineGeneral Medical Center
MaineGeneral Medical Center
Management Technology Inc.
NAVSUP Consolidated Help Desk
Management Technology Inc.
Tier 3 Technical Support
Master Control
Help Desk
Mayo Clinic
Desktop Support Services
Millville Board of Education
ITS Customer Service
National Education Association
Nemours Service Desk
Nemours
NYL Direct Customer Support Team
New York Life Insurance
IT Service Desk
NJM Insurance Group
Department of the Interior: Bureau of Reclamation: Reclamation Enterprise Service Center
NuAxis Innovations
Department of the Interior: Interior Business Center: Finance Service Desk
NuAxis Innovations
Department of the Interior: Interior Business Center: HR Service Desk
NuAxis Innovations
Department of the Interior: Interior Business Center: Managed Desktop Support - Denver
NuAxis Innovations
DOI: IBC: Managed Desktop Support-Washington DC-NuAxis Innovations
NuAxis Innovations
IT Customer Support Operations
Office of the Comptroller of the Treasury
OTS Service Desk
Open Technology Solutions
Service Desk
Orlando Health
Bureau of Customer Support Services
Pennsylvania Office of Administration
Client Support
Phonak LLC
Goodyear Service Desk
Pomeroy
Legg Mason
Pomeroy
PANYNJ
Pomeroy
PPL
Pomeroy
YUM
Pomeroy
MAPD Helpdesk
QSSI
IT Customer Service
Qualcomm Inc.
InfoService Centre
Queensland Health
Service Centre
RACQ
Red Robin IT Support Services
Red Robin
IT Service Desk
Rinchem
IS&T Help Desk
Rochester General Hospital
Technology Support Center Helpdesk
Rollins, Inc.
Operations Management Center
Salt River Project
Technology Support Center
Sanford Health
SMU IT Help Desk
Southern Methodist University
National Insitutes of Health IT Service Desk
SRA International
Technical Service Center (TSC)
Strategic Products and Services
Strategic Support Solutions
Sutherland Health Care Services
IT Help Central - Support Center
Texas Tech University
Technology Service Desk
Texas Woman's University
National Account Support Center
Time Warner Cable
TORO National Support Network
TORO National Support Network
Service Desk
Townsville City Council
Tribune Technology Service Desk
Tribune Technology
Munis Technical Support
Tyler Technologies
United Federal Credit Union
IT Express
University of California, Davis
IT Service Desk
University of North Carolina, Charlotte
Help Desk
University of South Dakota
Lab & Classroom Team
University of South Dakota
Client Support Services Help Desk
University of Wyoming
NAVY 311
US Navy
North America IT Systems Support
Victaulic
Vitas Help Desk
Vitas Healthcare Corp.
Information Systems Service Desk
Wake Forest University
ITS User Support Group
Weill Cornell Medical Center
uTech Support Center
Western Illinois University
Technical Support Services
Western Kentucky University
Global Help Desk
Whole Foods Market, Inc.
Help Desk / Operations
WVNET
Yale University
Yale University

2012 Recipients

407 ETR Service Desk
407 ETR
SASDesk
American Federation of Teachers
ITS Help Desk
Asante Health System
BTS Service Desk
Bridgepoint Education
CREB® Help Desk
Calgary Real Estate Board
ITS Service Desk
Deloitte Australia
Erickson Living IT Service Desk
Erickson Living
IT Service Desk
Fairfax County Public Schools
FIS Technical Services
Financial Information Systems, University of Pittsburgh
Fiserv/Galaxy
Fiserv - Troy, MI
FTSI IT Service Desk
FTSI
HDI Customer Care Center
HDI
Insynq Support
Insynq, Inc.
Knight Point Systems, LLC
IT Service Desk
McGladrey LLP
IT Service Center
Mercury Insurance
Department of the Interior: Interior Business Center: IT Service Desk
NuAxis Innovations
Information Technologies Support Center
Oakland Community College
OTS Service Desk
Open Technology Solutions
Service Desk
Orlando Health
Parker Corporate Service Desk
Parker Hannifin Corporation
PCI Helpdesk
PCI
IT Service Desk
Portland General Electric
IT Customer Service
Qualcomm Inc.
InfoService Centre
Queensland Health
Desktop Operations
Salt River Project
Sandoval County Information Technology Division
Sandoval County
National Account Support Center
Time Warner Cable
UL PureSafety Support
UL Workplace Health and Safety