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Educational Webinars!


Webinars are free to HDI members with a Silver or higher Membership. 

Bronze level membership and non-members can attend for a fee. 

 

HDI is going "digital"!

HDI is hosting the first ever digital event in May!

Click here to register!

HDI 2012 – A Digital Experience
Tuesday, May 22, 2012
8:00 a.m. – 5:30 p.m. EDT

Discover a New World of Knowledge with HDI 2012–A Digital Experience!

Join an audience of thousands at HDI’s inaugural digital event on Tuesday, May 22, 2012. HDI 2012 Digital—an innovative, robust, and FREE digital event that is open to the public—is perfect for individuals and offices that want to take it to the next level.

Planned activities for this day of learning include: three live webcasts and a wide variety of on-demand training sessions, HDI 2012 keynote speaker video presentations, video vignettes featuring Connie Podesta, interactive chat groups, prize giveaways, and a digital Expo Hall.

 

HDI Webcast  Theater!

Good news, all you need is a high-speed internet connection and a web browser to participate - no software to download.

In this virtual, highly-interactive environment, you can chat with other attendees, engage in conversation with the presenters, download free content, and extend your experience with a range of social networking tools. Download the attendee guide for a tour.

HDI Special Event Webinars, scheduled throughout the year, feature hot topics of special interest and are offered as a community service to members and non-members at no charge. These events include a series of related topics scheduled across one or more days, offering in-depth learning experiences.

Upcoming Webinars:

Click here for more information and to register!

The Multi-device, Always Connected Workplace
Presented in the HDI Webcast Theater by Lee Weiner

Date: April 17, 2012

Time: 1:00 p.m. EDT

Length: One Hour

Cost: Free; brief registration is required.

The rapid adoption of smartphones and other web-enabled mobile devices introduced a fresh set of challenges, as well as opportunities for enterprises. This session will feature insights on how to empower your help desk to meet today's multi-device realities, while highlighting the tools and tactics that are required to support mobile users. You'll also get insight from Aren Barge, VP of Technical Support for IS3, who shares their success in the multi-device world.

Highlights include:

  • Learn how the continuing growth of the multi-device culture is impacting help desk operations;
     
  • Discover new tools, techniques, and strategies for evolving your support infrastructure to meet these challenges; and
     
  • Discuss how embracing this shift will enable IT as a driver of strategic growth initiatives tied to the mobility of your company's workforce.

 

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