Top Speakers

Below are speakers that are available to local chapters with topics/areas of expertise, where applicable.

• Kirk Weisler - Motivation

• Leslie O’Flahavan – company is E-Write, topics include Customer Service in email, writing skills

• Lisa Welsher

• Virginia Scuderi – ITIL, Customer Service

• Julie Mohr - Movies, 60 things in 60 minutes $

• Joanne Spiegel - EQ

• Debbie Monroe - EQ

• John Copenhager - DRI

• Raeann Bruno - Organizational Change

• Johan Stossel - Reading, Motivational, Most loved Help Desk

• Char LaBounty - SLA $

• Lou Eggert - ITIL, Self Service, Vendor Management

• Fred Van Bennekom - Surveys 

• Phil Verghis - High-level Global $

• Phil Gerbyshak - Customer Service, Leadership, Going from helpless desk to helpful desk

• Jay Riffenberry - No Excuses $

• Donald Monez - SLA

• Allison Babb - Personality styles

• Kathleen Spencer Lee - Robert Half Technologies

• Ron Muns - High-level Global

• David Radcliff from the Pink Elephant - High-level Global

• Rick Joslin - Knowledge Manangement

• Rich Hand - HDI

Note: 
$ = Fee Charged

Please be aware that it is customary that even if there is no fee charged by the speaker, the local chapter should expect to pick up the speaker's travel expenses. It is a good idea to discuss all fees with the speaker prior to booking.

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