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About the HDI Analyst of the Year Award:
Each year HDI Global works jointly with the HDI local chapters to identify and award the industry’s top first-level support analyst. Support analysts that are nominated at the local chapter will have an opportunity to compete with their peers locally, regionally and globally for this prestigious award.
The nominator will present a personal business profile of the nominee and the nominee’s company, in addition to specific attributes that demonstrate the nominee’s understanding of industry standards, commitment to excellent service, and consistently exceeding performance objectives.
The winner from each region will be invited to participate in the HDI’s Global Analyst of the Year Awards festivities held during the HDI Annual Conference & Expo.
This award is sponsored globally by Robert Half Technology.
Minimum Nominee Requirements:
Chapters may open the nomination process to everyone, but to qualify for nomination these basic minimum requirements must be met:
- At least one person from the company/site must be a member of HDI
- The nominee needs to have been in a Tier 1 position for at least 9 months of the previous 12 months
- While a Tier 1 analyst, the nominee must have at least 75% of their daily tasks related to direct customer Tier 1 support
- The nominee cannot be a member of the Awards Committee
- A maximum of two nominees per company/site. (If multiple nominations are received, the company/site management will approve only two nominees)
- Demonstration of a commitment to excellence will be demonstrated by the Nomination Criteria as listed on the Nomination Form
- Any previous year Global winner in this competition is not eligible for subsequent nomination
Important Dates:
September:
Opening call for nominations
October/November:
Nominations close
November/December:
Local judging and local award ceremonies take place
December 31:
Local winners given to Regional Directors
January:
Regional judging takes place. Regional director reserves room for regional finalist at conference hotel
January 31:
Regional winners given to HDI Global (this date will be a constant date for the next few years)
February:
Regional winners are contact by HDI Global regarding HDI Annual conference schedule and personal interview schedule
February:
Regional directors make sure travel arrangements and hotel reservations for regional winner is complete
April 6-9, 2009:
HDI Annual Conference
Mandalay Bay Resort
Las Vegas, NV
Monday, April 6:
10:00 am
Video taping of each finalist
11:00 to 3:00 pm
Local Chapter meeting
6:00 to 8:00 pm
Personal interview schedule
Tuesday, April 7:
8:00 am
General Session – Announce winner of HDI AOY
All nominees receive a complimentary conference registration, paid for by Robert Half Technology, the HDI Analyst of the Year premier sponsor. All nominees are recognized at the annual conference for their achievement, and the winner will be announced during the morning general session of the first full day of conference. Finalists will also be scheduled for a videotaping from which each finalist will be recognized during this general session. It is requested that all nominees arrive at the conference hotel on Sunday, April 5 and be available for an early morning taping on Monday, April 6. It is also requested that all nominees attend the Local Chapter meeting on Monday to be honored by all HDI Local Chapter officers and staff. The winner will be announced at the Tuesday morning general session, where we ask that all finalists sit at a reserved section.
It is important that all nominees take into account and plan for these important dates as a critical part of the nomination process.
HDI and Robert Half Technology wish to recognize all nominees, as each one ranks among the highest caliber of support professionals in the IT industry.
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