 |
 |
 |
||||
| Upcoming VIHDC Events |
Announcements |
|||||
|
Events
|
Please RSVP to VIHDC@nanaimo.ca Speaker: Patrick Bolger The widespread popularity of ITIL has resulted in unprecedented levels of adoption globally. ITIL V3 has been with us for almost 2 years, yet there has been very little information available about its uptake…until now Commissioned by Hornbill, “ITIL – The state of the nation” was the first international survey of its kind and the results of the research provide answers to many of the questions practitioners have been asking. · What versions of ITIL have organizations adopted? · What is the level of uptake of ITIL V3? · What are the main barriers to adoption? · Which processes are adopted first? · Which processes are rarely adopted? · What are the average levels of process maturity? · Are organizations realizing the benefits? · With the benefit of hindsight, what would adopters do differently? Over 500 executives and senior managers from both commercial and government organizations took part in the survey. With a relatively even split of respondents from North America and Europe, we get a clear picture of the reality of ITIL adoption rates. In this session, Patrick Bolger, CMO at Hornbill, will present the results of the research and suggest how to avoid the common issues faced by adopters. If you are considering adopting ITIL, have implemented v2 and are contemplating upgrading to v3, or simply wish to benchmark your maturity levels against other adopters, this session is not to be missed. coming soon
VIHDC Event
Fees: |
|
||||
|
|
||||||
