HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Dec 02, 2014 - Dec 03, 2014
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1495   Member price: $1395
Sold Out.
Join the wait list.
Dec 03, 2014 - Dec 05, 2014
Atlanta, GA
HDI Support Center Director Price: $2895   Member price: $2795
Dec 08, 2014 - Dec 09, 2014
Arlington, VA
HDI Support Center Analyst Price: $1495   Member price: $1395
Dec 08, 2014 - Dec 09, 2014
Addison, TX
HDI Support Center Team Lead Price: $1695   Member price: $1595
Dec 08, 2014 - Dec 09, 2014
Atlanta, GA
HDI Problem Management Professional Price: $1695   Member price: $1595
Dec 09, 2014 - Dec 11, 2014
Boise, ID
HDI Support Center Manager Price: $1995   Member price: $1895
Dec 09, 2014 - Dec 11, 2014
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1995   Member price: $1895
Dec 09, 2014 - Dec 11, 2014
HDI, Virtual Classroom
KCS Foundation Price: $795   Member price: $695
Dec 10, 2014 - Dec 12, 2014
Arlington, VA
HDI Support Center Manager Price: $1995   Member price: $1895
Dec 10, 2014 - Dec 12, 2014
Addison, TX
HDI Support Center Manager Price: $1995   Member price: $1895
Dec 15, 2014 - Dec 16, 2014
New York, NY
HDI Desktop Support Technician Price: $1495   Member price: $1395
Dec 15, 2014 - Dec 16, 2014
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Before Dec 02, 2014:
Price: $1395   Member price: $1295

On or after Dec 02, 2014:
Price: $1495   Member price: $1395
Dec 16, 2014 - Dec 17, 2014
Blaine, MN
HDI Support Center Analyst Price: $1495   Member price: $1395
Dec 17, 2014 - Dec 17, 2014
HDI, Virtual Classroom
HDI Customer Service Representative Price: $895   Member price: $795
Jan 12, 2015 - Jan 14, 2015
Toronto, ON
KCS Principles Before Dec 02, 2014:
Price: $1595   Member price: $1495

On or after Dec 02, 2014:
Price: $1695   Member price: $1595
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.