HDI Course Calendar

HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance.

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Apr 22, 2014 - Apr 24, 2014
HDI, Virtual Classroom
HDI Certified Instructor Price: $5995   Member price: $5995
Apr 23, 2014 - Apr 25, 2014
Chicago, IL
HDI Support Center Manager Price: $1995   Member price: $1895
Apr 23, 2014 - Apr 25, 2014
St. Louis, MO
Knowledge Management Foundations: KCS Principles Price: $1695   Member price: $1595
Apr 23, 2014 - Apr 25, 2014
Washington, DC
HDI Support Center Manager Price: $1995   Member price: $1895
Apr 25, 2014 - May 09, 2014
HDI, Blended Learning
HDI Support Center Team Lead Price: $1195   Member price: $1095
Apr 25, 2014 - May 09, 2014
HDI, Blended Learning
HDI Support Center Analyst Price: $1095   Member price: $995
Apr 28, 2014 - Apr 29, 2014
Hauppauge, NY
HDI Support Center Analyst Price: $1495   Member price: $1395
Apr 28, 2014 - Apr 29, 2014
Richmond, VA
HDI Desktop Support Technician Price: $1495   Member price: $1395
Apr 28, 2014 - Apr 29, 2014
Atlanta, GA
HDI Support Center Team Lead Price: $1695   Member price: $1595
Only 7 seats left
Apr 28, 2014 - Apr 29, 2014
Indianapolis, IN
HDI Support Center Analyst Price: $1495   Member price: $1395
Apr 28, 2014 - Apr 29, 2014
Chicago, IL
Structured Problem Solving for the Support Professional Price: $1495   Member price: $1395
Apr 29, 2014 - May 01, 2014
HDI, Virtual Classroom
Building Your Service Catalog Price: $695   Member price: $645
Apr 30, 2014 - May 02, 2014
New York, NY
HDI Support Center Manager Price: $1995   Member price: $1895
Apr 30, 2014 - May 02, 2014
Dallas, TX
HDI Support Center Director Price: $2895   Member price: $2795
Apr 30, 2014 - May 01, 2014
Richmond, VA
HDI Desktop Support Technician Price: $1495   Member price: $1395
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

HDI offers courses in cities throughout North America.

Don’t see a class near you or when you would like to attend?

Contact your account manager or find an HDI Partner to discuss your needs.


Need a solution for training many people in multiple locations?

HDI's online training is the answer.