Coaching isn’t just for sports teams. Service and support team leaders and managers engage in coaching regularly. It is a proactive tool to improve and manage performance, and a process to gain accountability and positive action from each and every team member. As a coach, you have the ability to forever influence team members regarding work ethics, work attitudes, technical and people skills and much more. Mastering how to coach, and how to create and sustain a performance culture is critical to the success of your operation.
This hands-on, practical course will highlight processes and best practices for effective coaching and motivation.