"To deliver excellent customer service and exceed customer expectations, we need to understand the fundamentals of providing quality service. This course does it. The instructor was great, and the course content is very helpful."
Fairfax County Public School
This page allows you to purchase annual exam insurance for HDI Certification Exams.
The HDI Exam Insurance policy provides certification candidates with one free
retake of any HDI certification exam if they fail to pass on their first
attempt. Because the standard cost of an exam retake is $99, many candidates
take advantage of the exam insurance option up front—providing both a safety net
and instant savings should they find themselves having to take an exam a second
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