Annual Exam Insurance Fee


"This customer service representative training was well put together and very informative as well as entertaining."
--John Crossley ,  L3 Communications

Certification

This page allows you to purchase annual exam insurance for HDI Certification Exams.

The HDI Exam Insurance policy provides certification candidates with one free retake of any HDI certification exam if they fail to pass on their first attempt. Because the standard cost of an exam retake is $99, many candidates take advantage of the exam insurance option up front—providing both a safety net and instant savings should they find themselves having to take an exam a second time.

  • Upon purchase of a policy, exam insurance is valid for one year.
  • With an active HDI Exam Insurance policy, the first retake of any HDI certification exam is free to the policy holder if the first attempt to pass the exam was failed.
  • The first attempt at the certification exam must have been taken with an active HDI Exam Insurance policy. Insurance cannot be purchased and applied retroactively.
  • Policy holders are entitled to retakes on multiple certification exams within the policy period, however, only one retake per certification exam topic is permitted (one free retake on the HDI Customer Service Representative exam and one free retake on the KCS Foundation exam, for example).
  • To submit a free retake claim, policy holders can call the HDI Customer Care Center at 800.248.5667.
  • Click on the Certification Exam tab and click on the Add to Cart button to purchase the retake.

Training

What You Will Learn

Who Should Attend?

Course Outline

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Public Classroom



There are no courses scheduled at this time. Please check back later or contact your account manager for immediate assistance.

 

HDI offers courses in cities throughout North America. Don’t see a class near you or when you would like to attend? Contact your Account Manager or find an HDI Partner to discuss your needs.


Add to Cart

Certification Exam


Price: $49.00

Click Add to Cart to purchase HDI Exam Insurance Policy.


HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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