Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
3/4 - 3/6/15 Alpharetta, GA KCS Principles $1595.00 $1695.00 Show class details
3/5 - 3/6/15 San Francisco, CA HDI Support Center Analyst $1395.00 $1495.00 Show class details
3/9 - 3/10/15 Atlanta, GA HDI Support Center Analyst $1395.00 $1495.00 Show class details
3/11 - 3/13/15 Ottawa, ON KCS Principles $1595.00 $1695.00 Show class details
3/16 - 3/17/15 Chicago, IL Coaching Skills for Quality Support $1595.00 $1695.00 Show class details
3/17 - 3/20/15 San Diego, CA Workforce Management Boot Camp $2995.00 $2995.00 Show class details
3/18 - 3/20/15 Ottawa, ON HDI Support Center Manager $1895.00 $1995.00 Show class details
3/22 - 3/24/15 Las Vegas, NV HDI Desktop Support Manager $1895.00 $1995.00 Show class details
3/22 - 3/24/15 Las Vegas, NV KCS Principles $1595.00 $1695.00 Show class details
3/22 - 3/24/15 Las Vegas, NV HDI Support Center Director $2795.00 $2895.00 Show class details
3/22 - 3/24/15 Las Vegas, NV HDI Support Center Manager $1895.00 $1995.00 Show class details
3/23 - 3/24/15 Ottawa, ON HDI Support Center Team Lead $1595.00 $1695.00 Show class details
3/23 - 3/24/15 Las Vegas, NV HDI Problem Management Professional $1595.00 $1695.00 Show class details
3/23 - 3/24/15 Las Vegas, NV HDI Support Center Team Lead $1595.00 $1695.00 Show class details
3/25 - 3/26/15 Ottawa, ON HDI Problem Management Professional $1595.00 $1695.00 Show class details
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description