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Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
On Demand - , KCS Foundation $549.00 $549.00 Show class details
On Demand - , HDI Support Center Team Lead $949.00 $949.00 Show class details
On Demand - , HDI Desktop Advanced Support Technician $899.00 $899.00 Show class details
On Demand - , HDI Support Center Analyst $849.00 $849.00 Show class details
On Demand - , HDI Customer Service Representative $549.00 $549.00 Show class details
On Demand - , KCS Principles $999.00 $999.00 Show class details
4/22 - - 4/23/24 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,799.00 $1,799.00 Show class details
4/22 - - 4/23/24 HDI,, Virtual Classroom Problem Management Principles $1,929.00 $1,929.00 Show class details
5/2 - - 5/3/24 HDI,, Virtual Classroom Service Level Management Principles $1,929.00 $1,929.00 Show class details
5/6 - - 5/7/24 HDI,, Virtual Classroom HDI Support Center Analyst $1,699.00 $1,699.00 Show class details
5/8 - - 5/10/24 HDI,, Virtual Classroom HDI Support Center Manager $2,299.00 $2,299.00 Show class details
5/10 - - 5/10/24 HDI,, Virtual Classroom Experience Essentials $999.00 $999.00 Show class details
5/13 - - 5/14/24 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,929.00 $1,929.00 Show class details
5/13 - - 5/14/24 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,799.00 $1,799.00 Show class details
5/15 - - 5/17/24 HDI,, Virtual Classroom ITIL® 4 Foundation $2,099.00 $2,099.00 Show class details
1...3456
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description