HDI Conferences

HDI hosts and organizes two of the IT support and service management industry’s largest and most prestigious conferences.

HDI 2017

May 9-12, 2017 | Gaylord National | Washington, D.C.


HDI 2017 is HDI's annual event, featuring keynotes from industry leaders, compelling programming tracks, content-rich breakout sessions, and a massive Expo Hall packed with innovative vendors and exciting offerings. Advancing the field by facilitating interindustry networking, HDI 2017 is the best place to gather the tools you need to enhance your skill set and improve your organization's performance.

Go to the HDI Annual Conference & Expo Site



November 1-4, 2016 | MGM Grand | Las Vegas


FUSION16 Presented jointly by industry powerhouses itSMF USA and HDI, FUSION 16 brings together the best of the best—the best speakers, the best vendors, the best networking, and the best social activities—all in a beautiful venue, the MGM in Las Vegas, Nevada. Providing attendees with an educational experience facilitated by the most respected minds in service management, FUSION 16 offers the absolute peak of service manage education, allowing you to return to the office with a solid action plan and valuable business contacts from the premier ITSM conference of the year.