| Help desk, customer service and technical support professionals, IT
managers, directors, and executives - Come Together in Venice, in
March 2003! Pre-Conference
Workshops: March 15-16, 2002
HDI Annual Conference & Expo: March 17-20, 2002
Come celebrate! Enjoy the community, get rejuvenated
and inspired. Reward and empower yourself and your team, transform your
attitudes, gain new perspective on your day-to-day challenges, as well
as emerging trends and strategies. Renew your commitment to delivering
excellent service and support to your customers, and improving your
organization overall!
Come together for all this in Venice – that is,
The Venetian Resort
in Las Vegas. What better place to renew your romance with your
customers, your colleagues and your profession!
The HDI Annual Conference and Expo 2003
– “Come Together” is the
definitive gathering for the service and support profession.
HDI 2003 will focus on strategies that will help your entire support
organization optimize performance and productivity; integrate more
effectively with the IT department; successfully collaborate with the
business units/partners/customers you support; and align your goals with
your corporation’s broader business objectives.
Whether you deliver internal or external support – or both – are
charged with IT infrastructure management, or responsible for the
strategic direction of your organization, HDI 2003 is the place to be! |