Help desk, customer service and technical support professionals, IT managers, directors, and executives - Come Together in Venice, in March 2003!

Pre-Conference Workshops: March 15-16, 2002
HDI Annual Conference & Expo: March 17-20, 2002

Come celebrate! Enjoy the community, get rejuvenated and inspired. Reward and empower yourself and your team, transform your attitudes, gain new perspective on your day-to-day challenges, as well as emerging trends and strategies. Renew your commitment to delivering excellent service and support to your customers, and improving your organization overall!

Come together for all this in Venice – that is, The Venetian Resort in Las Vegas. What better place to renew your romance with your customers, your colleagues and your profession!

The HDI Annual Conference and Expo 2003 – “Come Together” is the definitive gathering for the service and support profession.

HDI 2003 will focus on strategies that will help your entire support organization optimize performance and productivity; integrate more effectively with the IT department; successfully collaborate with the business units/partners/customers you support; and align your goals with your corporation’s broader business objectives.

Whether you deliver internal or external support – or both – are charged with IT infrastructure management, or responsible for the strategic direction of your organization, HDI 2003 is the place to be!