To register please call our Member Service Center at 800-248-5667 or register online. To expedite your registration, please have your Visa, MasterCard or American Express card available when you call, or mail your payment by check or credit card. Billing is available. Invoices are payable upon receipt and prepayment (or a federal government purchase order) is required by February 28, 2003. Please make checks payable to Help Desk Institute.

Special Conference Packages:
The Venetian Experience (Core Conference Package) - 1,295
The Palazzo Package (Executive Networking Package) - $1,695
The Mercato Package (Expo Plus Package) - $495
The Renaissance Package (Spouse Package) - $495

Pre-Conference Workshop Fees
1 day Pre-Conference Workshop $295.00
2 day Pre-Conference Workshop $695.00

Special Conference Discount Incentives
$100.00 off HDI or ICSA Members
$100.00 off HDI or CSM Conference Alumni
$100.00 off Early Bird Discount - Register before 1/15/2003
Free 1-day Pre-Conference Workshop Register before 12/15/2002

Cancellation Policy
All cancellations must be made in writing. You may cancel without penalty until February 17, 2003, after which a $150 cancellation be will be charged. Cancellations after March 3, 2003 or no shows will be charged the full conference rate.