|
|
|
|
 |
Vendor Press Releases
HDI Press Releases
HDI Founder and CEO Ron Muns Provides State of the Service and Support
Industry Address at HDI Annual Conference
Prestigious Local Chapter Excellence Awards Presented at HDI 2006
Conference & Expo
HDI 2006 to Feature Nearly 100 Leading IT Service and Support Companies
at World’s Largest Event for Help Desk and Support Industry
HDI Annual Conference & Expo Keynoters to Include Authors, Industry
Leaders, Motivators and Champions
Aeroprise
Industry Insiders
Signal a New Wave in IT Service Management
Altris
Altiris Offers More System
Remediation for Efficient IT Service
Avatier
Avatier Announces Identity Management Suite 6.1
Computer Generated Solutions, Inc.
CGS: Outsourcing
Solutions to Extend your Business
Faronics
Faronics Anti-Executable Now Logs Acceptable Use Policy
Violations
Flowan Software
Flowan Help Desk Version 2.0 Adds Powerful “Virtual Help Desk” Feature
GraphOn Corporation
Resource Dynamics
Saves Time and Money by Web-enabling Help Desk Application with
GO-Global
IHS Support Solutions
RIGHTNOW TAPS IHS
AS CRM IMPLEMENTATION PARTNER
IHS Support Solutions
Selected by Berlex, Inc., to Establish its Service Desk according
to ITIL Best Practices
Kinetic Data
Kinetic Data Announces Kinetic Survey 3.1 for Enterprise
Feedback Management
LiveTime Software
LiveTime
Software announces Service Manager version 4.0 supporting five core
ITIL processes
Monitor 24-7 Inc.
Monitor 24-7 introduces the “next level” in service management with
the release of IncidentMonitor™ 4.6!
NetSupport, Inc.
NetSupport
Announces NetSupport Manager 9.5 Remote Control and Desktop Management
Software
NetSupport, Inc.
Announces New Features in NetSupport 24-7, a web-based live chat
and remote PC support tool
NetworkD
iValue
Suite™ Designated 'Certified Best' in ECP Tools Review
NetworkD
Group Announces Joint Venture with Miratech
RightNow Technologies
RIGHTNOW SUPPORTS MAJOR
APPLICATION ROLL-OUT AT UNIVERSITY OF NEW MEXICO
RIGHTNOW CRM REPLACES
SIEBEL AT BRIGGS CORPORATION TO DELIVER 360-DEGREE VIEW OF MEDICAL
DOC CUSTOMERS
Spherion
Spherion Help Desk
Earns HDI Awarded Support Center Certification
Spherion Awarded Merial Service Desk Contract
Spherion Corporation Listed in Analyst Firm Magic Quadrant
Smart Telecom
Smart Telecom
announces availability of QSD Help Desk for Nortel Meridian & Nortel
Centrex Platforms
SupportSoft
New SupportSoft Automated Solutions Library™ Helps to Close the
Book on "Most Common Tech Problems"
Symon Communications, Inc.
Symon Continues
to Receive Recognition for Digital Display Technology Innovation
TechExcel
TechExcel
Unveils HelpDesk 6.0
KnowledgeBroker
and TechExcel Announce Integration Partnership
TheBrain
TheBrain Technologies unveils BrainEKP 5.0: The Next Generation
of Speed and Accuracy in Visual Search and Content Management for
Advanced IT Support at HDI Annual Conference, Booth 426
TheBrain Technologies is Named One of KMWorld’s 100 Companies That
Matter in Knowledge Management for its 4th Year
TechExcel
TECHEXCEL
DELIVERS ROBUST PROCESS-DRIVEN SOLUTION FOR MANAGING THE APPLICATION
DEVELOPMENT LIFECYCLE
Touchpaper
Touchpaper Top Executives to be featured speakers at Help Desk Institute
2006 Annual Conference
UCN, Inc.
Hall Automotive Nearly
Doubles Corporate Call Center Productivity with UCN inContact™
UCN Announces
Local Inbound Service for inContact™
|
|
|
|
