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HDI has compiled the IT service and support industry's largest repository of white papers, focus books, metrics guides, benchmarking studies, and tools. Members can access information online, purchase discounted items through our eStore, or network with other professionals through local chapters.
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Designed for senior-level IT service and support managers, directors and executive, HDI Vertical Forums allow members to engage in strategic, face-to-face meetings to learn, network, share ideas and experiences, and discuss the latest developments in support center best practices specific to their industries.
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