HDI

For a limited time, download the free HDI Knowledge Management Maturity Model Focus Book. This publication is produced by HDI®, the world's largest IT service and support memebership association and the industry's premier certification and training body. We provide:

• Training and Certification
• Industry Research and Resources
• Industry Special Events and News

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HDI Industry Insider Newsletter
This bi-weekly Newsletter delivers industry news and trends to service and support professionals around the world. From training programs to current trends, HDI will keep you up to speed in this ever-changing industry.


HDI Service Management eZine
This comprehensive newsletter combines all the best news, trends, and best practices surrounding IT Service Management. Subscribers receive this biweekly newsletter on alternate Tuesdays.


HDI Services and Industry Resources
HDI provides a wealth of industry resources and services designed to help technical support professional improve their operations – and advance their careers. Join this email list to receive invitations to educational webinars, industry research, award announcements, networking opportunities and more.


HDI Training Announcements
Don’t miss out on special offers and new training opportunities! Receive announcements on HDI Certification and Training products that will help you and your team improve support operations.


HDI Event Announcements
HDI produces the industry’s leading events, including the HDI Annual World Conference on Technical Service and Support each spring and the fall HDI Service Management Conference. Receive up to date event announcements, special offers and information that will help you advance your career.