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For a limited time, download the free HDI Knowledge Management Maturity Model Focus Book. This publication is produced by HDI®, the world's largest IT service and support memebership association and the industry's premier certification and training body. We provide:

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HDI Industry Insider eNewsletter
This monthly eNewsletter delivers industry news and trends to IT service and technical support professionals around the world. From training programs to current trends, HDI will keep you up to speed in this ever-changing industry.


HDI Industry Insider: Service Management Edition eNewsletter
This comprehensive, monthly eNewsletter combines all the best news, trends, and best practices surrounding IT Service Management.


HDI Services and Industry Resources
HDI provides a wealth of industry resources and services designed to help technical support professional improve their operations – and advance their careers. Join this email list to receive invitations to educational webinars, industry research, award announcements, networking opportunities and more.


HDI Training Announcements
Don’t miss out on special offers and new training opportunities! Receive announcements on HDI Certification and Training products that will help you and your team improve support operations.


HDI Event Announcements
HDI produces the industry’s leading events, including the HDI Annual World Conference on Technical Service and Support each spring and the fall HDI Service Management Conference. Receive up to date event announcements, special offers and information that will help you advance your career.


Job Board Announcements
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