The Power of Quality Tour with Malcolm Fry
Join HDI and Malcolm Fry for our second Power Tour. If you had the opportunity to attend The Power of Metrics for Optimal ITSM Performance workshop in 2012, you already know that this is a can't miss event.
Malcolm Fry will present at day-long workshops in each of the cities on the dates listed below. Additional cities across the country will be added as locations are finalized.
"I thoroughly enjoyed the class. HDI brings world-class instructors and relevant material together to create a phenomenal learning experience." - Donna Delacerda, 2012 Power Tour attendee
View complete course details online or download the course description and outline for more details.
Details
- Each workshop runs from 8:00 a.m. to 3:00 p.m. local time
- Lunch and refreshment breaks provided
- Courseware provided
- Capacity varies by location (register now to reserve your seat!)
October and November Tour Dates
Pricing
Thanks to our sponsors, this workshop (a $695 value) is offered free of charge to HDI members and at a significantly reduced rate for non-members. Applicable discounts will be applied at checkout.
Member Price: Free
Price: $85
*Register at least six weeks in advance to receive early bird pricing of $65!
Note: Discounted pricing for HDI members will be applied at checkout, when you login using your HDI member credentials.