Clyde Talley is a help desk professional who has worked in both the public and private sector of service and support, working at FM Facility Maintenance as a Director of Operations, the University of Connecticut (UConn) as Manager of Customer Support and Relations, Phoenix Companies as a Manager for the Service Center Operations and Desktop Support for the United States and overseas in Bangalore, India, and a Client Management Consultant and in various other roles for service and support at MassMutual Financial Group. Clyde holds a Masters of Science Degree in Management from Cambridge College with certificates in Diversity and Organizational Development, and is certified as a Help Desk Director, Certified Knowledge Manager, Certified Project Manager, and a certified trainer for the 7 Habits of Highly Effective People. Clyde has worked as a consultant for the National Conference for Community and Justice, and has also served as Chief Executive Officer and President of the Board of Directors of Early Childhood Centers (ECC) in Springfield, MA. Under his leadership, ECC built a new 4.5 million-dollar facility.
A native of Springfield, MA, he has been involved in Toastmasters (a communication and leadership organization) for over 17 years. He is a Past District Governor of the organization and has served as Lt. Governor of Education and Training and District Governor for Toastmasters International covering over 2,200 members in Eastern New York, Western MA and all of Connecticut. He also received Toastmaster’s Excellence Award in Education and Training. As a professional speaker/lecturer for over 18 years, Clyde has given workshops and presentations to various businesses, colleges, local and civic organizations. He is also the creator and presenter of the “Inspired Excellence” seminar and workshops.