Bio
Mark Fitzgerald has a passion for teaching and working at universities for nearly twenty years has opened up many opportunities to teach in both formal and informal settings. In addition to managing Boise State University’s Help Desk of Distinction, Mark teaches part time in the College of Business and Economics. He has presented several times at HDI conferences, local chapter meetings, and HDI Higher Education Forum meetings. Mark is former a member of the steering committee for the HDI Higher Education Forum and current participates on the HDI Desktop Support Advisory Board and HDI Strategic Board.