The HDI Desktop Support Technician of the Year Award was introduced in 2011. Each year, HDI will work jointly with HDI local chapters to identify and recognize the industry’s top desktop support technician. Desktop technicians nominated at the local chapter level will have an opportunity to compete with their peers locally, regionally, and globally for this prestigious award.
Each nominator presents to the local chapter a personal business profile of the nominee, including specific attributes that demonstrate the nominee’s understanding of industry standards, commitment to excellent service, and record of consistently exceeding performance objectives.
The winners from each of HDI's five local chapter regions are invited to the HDI Annual Conference & Expo, where the winner of the HDI Desktop Support Technician of the Year will be announced. Robert Half Technology, the premier sponsor for this award, provides each regional winner with one conference registration package.
For more information on this award or the nomination process, contact Kerri Hanna at 719.268.0327.
Guidelines and criteria for the Desktop Technician of the Year award
Nominate someone for this award
Nomination Form (Word Document)
For the Desktop Support Technician of the Year award deadline, please check with your local chapter, as deadlines vary by group. To find your local chapter’s contact information, please click here.
2013 HDI Desktop Support Technician of the Year Award Winner
Scott Robinson, NASCO
Representing the Atlanta local chapter and the Southeast region
Scott Robinson has been with NASCO since July 2010. The moment he joined the team customers started sending his manager positive messages about his great attitude and customer service, technical savvy. Scott consistently gives 100% to make sure that our customers are satisfied. He contributes more than his fair share of the work, stays late when necessary, covers his team mates, etc. He is a joy to work with and we believe he is the image of what a Desktop Support professional should strive for.
As an HDI Desktop Support Technician of the Year Award nominee, Scott was selected from five finalists, representing five of the HDI local chapter regions. Scott represented the Atlanta local chapter and the Southeast region.
View videos of the 2013 finalists and award winners.
Susan Lawrence, Baker Hughes