"Anyone involved in customer service and help desk management of any type is missing out by not working in a collaborative environment, like the HDI Forums, with their peers. There is always something you can share and something you can learn."
--Brian Madocks,
CEO
PC Helps, Executive Forum Member
The HDI Executive Forum provides an opportunity for senior-level IT support directors and executives to engage in strategic communication about support center issues, discuss benchmarking ideas, and develop and refine support center best practices.
Who Should Join
Participants include senior-level IT service and support directors and executives from large organizations with more than 50 IT support staff members. To maintain an interactive, personal environment, the Forum is limited to about 35 members.
Current Executive Forum Participants
- Coca-Cola Enterprises
- CompuCom
- CSC
- First American Financial
- FrontRange Solutions
- Intel
- Intelliteach
- IRS
- JP Morgan Chase
- KARL STORZ Endoskope
- Knowledge Accelerators
- LDS Church
- Lockheed Martin
- Long View Systems
- Marriott
- PC Helps Support, LLC
- PricewaterhouseCoopers
- Raymond James Financial, Inc.
- Technisource
Request more information or join today!
Download Forum Brochure
Contact an HDI Account Manager
Upcoming Events
Jun 25 -
Jun 27, 2012
Antlers Hilton
4 South Cascade Avenue
Colorado Springs, CO 80903
Reservation Procedures:
A special group rate of $159/night has been arranged and will be available until May 25, 2012. Individual HDI Forum attendees will make their own reservations directly with the Hotel Reservations Department at 719-955-5600. When booking your reservation for our block, please mention HDI Forum as your group code. Reservations cannot be made via Facsimile, E-mail, or by Mail due to PCI compliance. When calling for reservations, a deposit equal to one night’s room and tax will be required. An American Express, Visa, Diner’s Club, Master Card, Discover or Carte Blanche credit card number with the expiration date will be required to guarantee the reservation. Reservations and deposits received after the cut-off date will be confirmed on a space available basis at published rates.
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Sep 10 -
Sep 12, 2012
Westin Columbus
310 High Street
Columbus, OH 43215
Reservation Procedures:
A special group rate of $119/night has been arranged and will be available until August 11, 2012. Individual HDI Forum attendees will make their own reservations directly with the Hotel Reservations Department at 614-228-3800. When booking your reservation for our block, please mention HDI Executive Forum as your group code. Reservations cannot be made via Facsimile, E-mail, or by Mail due to PCI compliance. When calling for reservations, a deposit equal to one night’s room and tax will be required. An American Express, Visa, Diner’s Club, Master Card, Discover or Carte Blanche credit card number with the expiration date will be required to guarantee the reservation. Reservations and deposits received after the cut-off date will be confirmed on a space available basis at published rates.
No agenda available
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Dec 10 -
Dec 12, 2012
Hyatt Regency Reston
1800 Presidents Street
Reston, VA 20190
Reservation Procedures:
A special group rate of $189/night has been arranged and will be available until November 19, 2012. Individual HDI Forum attendees will make their own reservations directly online. When booking your reservation for our block, please mention HDI Executive Forum as your group code. Reservations cannot be made via Facsimile, E-mail, or by Mail due to PCI compliance. When calling for reservations, a deposit equal to one night’s room and tax will be required. An American Express, Visa, Diner’s Club, Master Card, Discover or Carte Blanche credit card number with the expiration date will be required to guarantee the reservation. Reservations and deposits received after the cut-off date will be confirmed on a space available basis at published rates.
No agenda available
More Info