Member Testimonials

Why is a membership with HDI the right choice for you? Everyone joins HDI for different reasons. We'd love to hear how HDI has helped you become a better technical support professional, or has helped improve practices in your support center. Submit your story and HDI experience, and you could be the next featured HDI member!

In the meantime, please take a moment to read how these HDI members have experienced success in their careers because of HDI membership.

 
"Why do I love HDI? HDI highlights the fact that support is a more than job; it is a profession."
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"I was being called into the room...to inform me that I was being nominated for the HDI Analyst of the Year Award by my leadership team. This moment changed my life and my career."
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"HDI brings peers and industry experts together for the opportunity to discuss, learn and share experience at all levels."
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"I love how HDI supports me in doing what I love...and the community at HDI is formed around networking and sharing so that people don't have to feel alone or reinvent the wheel."
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"The ongoing relationships with individuals in the Forums and the exchange of ideas throughout the year broadens my perspective and provides me with a contemporary resource that inevitably has paid off."
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"Over the years I have utilized my HDI connections to compare tools, processes, and people management."
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"I've grown so much over the years in my knowledge of the industry because of my involvement with HDI not only on a national level but on a local chapter level as well."
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"I have enjoyed each of my HDI Annual Conferences and look for ways to involve more members of our organization each year."
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"I can honestly say I have never met a more positive, fun group of people willing to share knowledge and experiences both formally and informally."
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"HDI is a network of people who have helped me beyond any expectation I had with my work."
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