Buy an HDI membership

 

INCLUDED WITH HDI MEMBERSHIP

VALUE

Practices & Salary Reports - Comprehensive quarterly reports that compile member survey responses to provide real-time insight on IT service management, technical support, and desktop support operations around the world.

$399

Trend Reports - Data and analysis on trending topics like metrics, automation, and enterprise service management, and more.

$49/each delivered 4x per year = $196

Toolkits - Proven strategies, actionable templates, and assessments to benchmark and improve your service and support center.

$299

Local Chapter Meetings - Regular, geographically-specific meet-ups for you to network with peers, learn from industry experts, and make professional connections, right in your own backyard.

$199

HDIConnect - interactive member-only website features crowdsourcing, collaboration, live AMAs with industry experts, and resources you can't find anywhere else to promote and develop you and your service and support organization.

$295

Support Center Standard - official set of internationally-recognized best practices for support center excellence.

$59

Certification Standards - core competencies and guidance to help you achieve role- and skill-specific HDI certifications.

$29/each 11 total standards = $319

Significant Discounts - Discounts on HDI training courses ($100 off), consulting services, customer satisfaction services ($300 off) and annual technical support and service management conferences ($200 off).

$1,000 minimum savings

TOTAL VALUE

$2,766

YOU PAY

$295





Learn more about HDI Membership.