Career Center

Developed in cooperation with Robert Half Technology, the HDI Career Center is designed to assist service and support professionals to maximize their career development and achieve job satisfaction.

Whether you’re interviewing for a new job or managing a team, the HDI Career Center provides exclusive access to valuable information and research about the job market, IT support career trends, management strategies, training, salary information and more.

Resume & Interview Tips

The Resume
Resume Format - Format for Uploading and Scanning
Tailoring Technical Resumes
Keyword Searching
Top 10 Resume Mistakes IT Pros Should Avoid
The Cover Letter
Interview Tips
Questions to Ask at the Interview
Your Next Employer’s Corporate Culture: How to Find a Fit
Finding a New Job While Still Working

Training & Certification

HDI Certification
The Value of Certification
HDI Certification Training
10 Ways to Maximize the Impact of Training

Salary Information

HDI 2007 Salary Survey
2010 Robert Half Salary Guide
Bureau of Labor Statistics National Compensation
Negotiating a Salary
Free Resources
Career Books

Management Strategies

Recruiting
Interviewing
Salary Negotiation and Making a Job Offer
Bonuses and Stock Options
Benefits – The Basics of Benefits Coverage
Retention
Effective Leadership Through Team Building
Navigating Office Politics

Managing Your Career

Becoming an Effective Communicator
Time Managment Tips
Decision Making
Networking
Workplace Diplomacy: Why It’s Critical to Your Career Success
How Wearing a 'Sales' Hat Can Help Your IT Career
Coping With Burnout
Six Signs It’s Time to Move On