One-Day Conference
Toronto
Tuesday, September 14, 2010
NEW Rate! $US 199 / $US 159 HDI Members
HDI is bringing four of the most popular sessions from our 2010 World Conference directly to you. These informative, in-depth sessions will inspire your IT service and support team to provide exceptional support services.
Luncheon – CIO Panel Discussion
Facilitated and sponsored by Kifinti Solutions Inc.
Tuesday, September 14
The Fairmont Royal York
11:45 AM-1:15 PM
Facilitator:
Jon Camilleri, President & CEO, Kifinti Solutions Inc.
Panelists:
Brian McNamee: Manager, IS Service Desk, William Osler Health System
Adrian Hass: Enterprise Architect, MTS Allstream
Rob Meikle: Chief Information Officer, Brampton Flower City
Price: $US 50
IT Service and Technical Support Training
Toronto
September 15-17, 2010
HDI Support Center Analyst | September 15-16
Develop the skills to create exceptional customer experiences.
Price: $US 1,395 | HDI Member Price: $US 1,295
Learn More |
HDI Support Center Manager| September 15-17
Leverage people, processes, and technology to meet service demands.
Price: $US 1,895 | HDI Member Price: $US 1,795
Learn More |
HDI Support Center Director | September 15-17
Strategically lead the service and support organization and increase business value.
Price: $US 2,895 | HDI Member Price: $US 2,795
Learn More |
