Be the first to attend two new HDI courses developed by popular demand:
  • Support Center Metrics and Measurements
  • Building Your Service Catalog
Exclusive networking receptions on Monday and Tuesday evening.
HDI Members (silver and above) receive a $100 discount on certification courses and one-day workshops.

Register by September 19 to receive a $100 discount on your course.

Add on a one-day workshop to your course for just $500 ($195 savings).




Join us in San Diego to discover best practices and operational efficiencies you can take back to the office to drive change. The HDI Winter Training Event gives IT support professionals a premier venue for peer-to-peer collaboration, certification training, and engaging workshops.

Plus, enjoy exclusive networking receptions Monday and Tuesday evening.

By Popular Demand - Two New One-day Workshops:
  • Support Center Metrics and Measurements, December 4
  • Building Your Service Catalog, December 4
Top industry practitioners will facilitate certification courses:
  • HDI Support Center Team Lead, December 1-2
  • HDI Support Center Manager, December 1-3
  • HDI Support Center Director, December 1-3
  • Knowledge Management Foundations: KCSSM Principles, December 1-3
  • HDI Support Center Analyst, December 3-4
Register by September 19 and save $100 on your certification course.