Three inspiring keynotes will rejuvenate the audience
Five custom-tailored session tracks
Networking opportunities to meet and greet your peers
An intimate expo with tools built for your business




Networking Activities

Work can be fun!


Welcome Reception

Service Management Exhibit Hall
Wednesday, October 15, 5:30 PM–7:30 PM

Join your fellow attendees and exhibitors for your first look at the latest tools and technologies in the industry. Enjoy refreshments in an informal atmosphere, catch up with colleagues and chat with exhibitors as you view the newest products in the service support industry. This year’s expo features vendor pedestals which allow you to meet with vendors in one-on-one discussions over products and services crucial to the support industry.

Happy Hour Networking Reception

Location to be determined
Thursday, October 16, 5:30 PM–7:30 PM

After a long day of learning, enjoy a brief respite. Gather around with conference attendees, unwind, and have a drink on us. We’re sure you’ll find yourself continuing some discussions from your sessions or sharing great nuggets of information that you learned. Garner ideas from your peers and session leaders in this fun and relaxing setting. You won’t want to miss it.