Three inspiring keynotes will rejuvenate the audience
Five custom-tailored session tracks
Networking opportunities to meet and greet your peers
An intimate expo with tools built for your business




Registration Information

The Complete Conference & Expo Package: $1,495

Three day event includes:

  • Three exceptional, inspiring, and thought-provoking keynote speakers
  • A comprehensive workshop program with 30 half-day, in-depth workshops
  • Service Management Demo Expo – Interactive expo with 40+ top providers of internal and external technical support products and services
  • Conference proceedings with handouts for each workshop session
  • Networking Activities: welcome reception and happy hour
  • Three breakfasts, two lunches, and beverage breaks

Pre-Conference Workshops

  • HDI Support Center Director -- $2,895
  • HDI Support Center Manager -- $1,895
  • ITIL v3 Foundations -- $1,595 - This class has reached it’s maximum class size and is no longer available for new registrations.
  • Knowledge Management Foundations: KCS Principles -- $1,595

Conference Discount Offers

  • HDI Members (silver membership and above) receive $100 off the complete conference and expo package plus $100 off three day pre-conference workshops.
  • HDI Conference Alumni receive an additional $100 discount.
  • Early Bird Discount: Register by August 15 to receive an additional $100 off your complete conference package.
  • Team Discount: Buy 5 conference registrations, get the 6th free!

Cancellation Policy

You may cancel without penalty until September 12, 2008, after which a $150
cancellation fee will be charged. No-shows and cancellations after September
24, 2008, will be charged the full conference rate.