HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

May 16, 2024 - May 17, 2024 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00 Guaranteed To Run	HDI Support Center Team Lead May 16, 2024 - May 17, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 6 seats left Only 6 seats left
May 20, 2024 - May 22, 2024 HDI, Virtual Classroom	KCS Principles Price: $1,999.00 Guaranteed To Run	KCS Principles May 20, 2024 - May 22, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
May 23, 2024 - May 24, 2024 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00 Guaranteed To Run	HDI Desktop Advanced Support Technician May 23, 2024 - May 24, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 5 seats left Only 5 seats left
May 29, 2024 - May 31, 2024 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00 Guaranteed To Run	HDI Support Center Director May 29, 2024 - May 31, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 03, 2024 - Jun 04, 2024 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00 Guaranteed To Run	HDI Support Center Analyst Jun 03, 2024 - Jun 04, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 3 seats left Only 3 seats left
Jun 05, 2024 - Jun 07, 2024 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	HDI Support Center Manager Jun 05, 2024 - Jun 07, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 10, 2024 - Jun 12, 2024 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $2,299.00	HDI Desktop Support Manager Jun 10, 2024 - Jun 12, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 13, 2024 - Jun 14, 2024 HDI, Virtual Classroom	Change Management Principles Price: $1,929.00	Change Management Principles Jun 13, 2024 - Jun 14, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 14, 2024 - Jun 14, 2024 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00 Guaranteed To Run	HDI Customer Service Representative Jun 14, 2024 - Jun 14, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 2 seats left Only 2 seats left
Jun 17, 2024 - Jun 18, 2024 HDI, Virtual Classroom	HDI Support Center Team Lead Before Apr 22, 2024: Price: $1,799.00 On or after Apr 22, 2024: Price: $1,899.00	HDI Support Center Team Lead Jun 17, 2024 - Jun 18, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 19, 2024 - Jun 21, 2024 HDI, Virtual Classroom	KCS Principles Before Apr 24, 2024: Price: $1,899.00 On or after Apr 24, 2024: Price: $1,999.00	KCS Principles Jun 19, 2024 - Jun 21, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 24, 2024 - Jun 25, 2024 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Before Apr 29, 2024: Price: $1,829.00 On or after Apr 29, 2024: Price: $1,929.00	Artificial Intelligence in the Support Organization Jun 24, 2024 - Jun 25, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 26, 2024 - Jun 28, 2024 HDI, Virtual Classroom	Experience Foundation Before May 01, 2024: Price: $1,899.00 Guaranteed To Run On or after May 01, 2024: Price: $1,999.00 Guaranteed To Run	Experience Foundation Jun 26, 2024 - Jun 28, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 4 seats left Only 4 seats left
Jul 01, 2024 - Jul 02, 2024 HDI, Virtual Classroom	HDI Support Center Analyst Before May 06, 2024: Price: $1,599.00 Guaranteed To Run On or after May 06, 2024: Price: $1,699.00 Guaranteed To Run	HDI Support Center Analyst Jul 01, 2024 - Jul 02, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 8 seats left Only 8 seats left
Jul 10, 2024 - Jul 12, 2024 HDI, Virtual Classroom	HDI Support Center Manager Before May 13, 2024: Price: $2,199.00 On or after May 13, 2024: Price: $2,299.00	HDI Support Center Manager Jul 10, 2024 - Jul 12, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description