HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Nov 25, 2024 - Nov 26, 2024 HDI, Virtual Classroom	Foundations in Service and Support Metrics Before Sep 30, 2024: Price: $1,829.00 On or after Sep 30, 2024: Price: $1,929.00	Foundations in Service and Support Metrics Nov 25, 2024 - Nov 26, 2024 9:30 AM - 12:00 AM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 02, 2024 - Dec 04, 2024 HDI, Virtual Classroom	Experience Foundation Before Oct 07, 2024: Price: $1,899.00 On or after Oct 07, 2024: Price: $1,999.00	Experience Foundation Dec 02, 2024 - Dec 04, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 02, 2024 - Dec 03, 2024 HDI, Virtual Classroom	HDI Support Center Analyst Before Oct 07, 2024: Price: $1,599.00 On or after Oct 07, 2024: Price: $1,699.00	HDI Support Center Analyst Dec 02, 2024 - Dec 03, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 04, 2024 - Dec 06, 2024 HDI, Virtual Classroom	HDI Support Center Manager Before Oct 09, 2024: Price: $2,199.00 On or after Oct 09, 2024: Price: $2,299.00	HDI Support Center Manager Dec 04, 2024 - Dec 06, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 05, 2024 - Dec 06, 2024 HDI, Virtual Classroom	Incident Management Principles Before Oct 10, 2024: Price: $1,829.00 On or after Oct 10, 2024: Price: $1,929.00	Incident Management Principles Dec 05, 2024 - Dec 06, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 09, 2024 - Dec 10, 2024 HDI, Virtual Classroom	HDI Support Center Team Lead Before Oct 14, 2024: Price: $1,799.00 On or after Oct 14, 2024: Price: $1,899.00	HDI Support Center Team Lead Dec 09, 2024 - Dec 10, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 09, 2024 - Dec 11, 2024 HDI, Virtual Classroom	HDI Desktop Support Manager Before Oct 14, 2024: Price: $2,199.00 On or after Oct 14, 2024: Price: $2,299.00	HDI Desktop Support Manager Dec 09, 2024 - Dec 11, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 11, 2024 - Dec 13, 2024 HDI, Virtual Classroom	KCS Principles Before Oct 16, 2024: Price: $1,899.00 On or after Oct 16, 2024: Price: $1,999.00	KCS Principles Dec 11, 2024 - Dec 13, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 13, 2024 - Dec 13, 2024 HDI, Virtual Classroom	HDI Customer Service Representative Before Oct 18, 2024: Price: $899.00 On or after Oct 18, 2024: Price: $999.00	HDI Customer Service Representative Dec 13, 2024 - Dec 13, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 16, 2024 - Dec 18, 2024 HDI, Virtual Classroom	ITIL® 4 Foundation Before Oct 21, 2024: Price: $1,999.00 On or after Oct 21, 2024: Price: $2,099.00	ITIL® 4 Foundation Dec 16, 2024 - Dec 18, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 18, 2024 - Dec 20, 2024 HDI, Virtual Classroom	HDI Support Center Director Before Oct 23, 2024: Price: $2,799.00 On or after Oct 23, 2024: Price: $2,899.00	HDI Support Center Director Dec 18, 2024 - Dec 20, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

1 ...3 4 5 6

HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description