Alma Miller


AlmaMiller

Bio

Dr. Alma Miller is an enthusiastic entrepreneur, speaker, and educator with over 15 years of experience in the IT industry. She obtained a Bachelors in Electrical Engineering from Catholic University, a Masters in Electrical Engineering from George Washington University, a Masters in Technical Management from Johns Hopkins University, and a Doctorate in Engineering from George Washington University. Dr. Miller considers herself a relationship counselor between development and operations teams. She started her consulting company, AC Miller Consulting, in 2013. Since then, AC Miller has provided services to government and commercial clients across multiple industries. Dr. Miller speaks at industry conferences and events, and teaches graduate courses for Johns Hopkins and University of California Irvine. Feel free to continue the conversation by connecting with her on LinkedIn.

Recent articles

  • The Switch: Leverage Your Support Analyst Staff Position to Find the Next Great Job
  • Tool Savvy: Why Using Tools Doesn’t Solve Every Problem
  • Marriott’s Missteps with Rebrand to Bonvoy: 3 Service Management Lessons for Customer Satisfaction
  • The Confidence of the Incompetent: Why Bad Leaders Are Hard to Help
  • The Feeling of Fluency After Training