Megan Selva

Megan S


Megan Selva is the content and community manager at HDI. In this role, she is responsible for managing the overall content strategy and ensuring that HDI's content meets the needs of the technical service and support community. Megan has been with HDI since 2006. Prior to taking on this role, Megan was the senior editor responsible for SupportWorld; before that, she was the training courseware editor and a member services representative in the Customer Care Center. Megan received her MPS in publishing from The George Washington University and her MA in history from the University of Guelph in Ontario.

Recent articles

  • Tech Support Confessions, Part 3
  • Tech Support Confessions, Part 2
  • Pick the Top 25 Thought Leaders in Technical Support for 2016
  • Tech Support Confessions, Part 1
  • Top 25 Thought Leaders in Technical Support and Service Management