Thomas Wilk



Thomas Wilk is the IT Engineering Manager at 84 Lumber in Eighty-Four, Pennsylvania. He has become a performance improvement leader, helping employees find their way along their career path. As a mentor to managers, he helps them develop leadership skills so they can better engage with their staff. Tom has a bachelor’s degree in Information Science and a master’s degree in Public Management from the Heinz School at Carnegie Mellon University program. To see more from Tom, visit his YouTube channel, and follow him on Twitter @spiller150

Recent articles

  • Strategies to Achieve Your Personal Goals
  • Addicted to Shiny Objects
  • The Power of Knowing How Long the Line Is in IT Service
  • The Three Types of IT Service Leaders I See
  • Share the Why: Help Your Team Understand the Purpose
  • What’s in Participation? Advice for Service and Support Leaders
  • Why the Right Metrics Are Important
  • How to Have, and Not Have, Difficult Conversations
  • The Power of Communication
  • Practice Self-Awareness in the Workplace
  • The Importance of Performance Reviews for Your Team
  • Knowledge and Your Team
  • Building Relationships with Your Team
  • The Importance of One-on-One Meetings
  • Performance Management for All Types of Employees