General Meeting
April

Date: April 16, 2009

Location: Sheraton Harborside Portsmouth Hotel & Conference Center
250 Market Street
Portsmouth, NH 03801

Cost: $25.00 for members, $35.00 for non-members

Registration: 5:30pm - Program begins at 6:00pm

Program: Now more than ever, change is an everyday occurrence in the IT world. We can deal with change better if we get the right information in the right way at the right time. Missing that information can damage critical relationships, or derail the best of plans. Whether it's a change in hours or scheduling, an internal reorganization, or simply changing the name of your support center from Help Desk to Service Desk, people have varying needs to know. In this presentation, 2008 HDI Conference Faculty member Roy Atkinson will show you ways to find the right targets for the right message.

 

General Meeting
May

Date: May 14, 2009

Location: FCI Connect
47 E Industrial Park Dr
Manchester, NH 03109

Cost: $20.00 for members, $30.00 for non-members

Registration: 5:30pm - Program begins at 6:00pm

Program: "Using ITIL's Key Metrics: Impact Core Business Decisions"  being presented by Nikki Haase of RightStar Systems

Please join us for this very important discussion.

 

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2009 Meeting Schedule

April 6-9 - HDI National Conference

June - Help Desk Manager Forum

July - Summer Break - No Meeting

August - Analyst Blast - Summer Fun Event

September - Round Table Discussion

October - Halloween Costume Party

November - CIO Forum

December - Analyst of the Year Banquet and End of Year Celebration