Heat IT Service Management
Heat IT Service Management is a robust, highly flexible IT service management (ITSM) application, built on IT best practices. It helps customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery, and performance. Designed to improve service levels and productivity, it aligns IT to the delivery of business value. Whether you’re looking for a basic help desk solution or need to perform more advanced service management processes, whether you support internal or external customers or both, Heat Service Management can easily scale and adapt to meet your specific business needs.