HDI's content-rich, live webinars, presented by top industry experts and practitioners, cover industry best practices, emerging trends, and service leadership. These monthly webinars keep technical service and support professionals up to date on key issues and offer training on concepts critical to support organization effectiveness. Participate live on the day of the eventĀ and on-demand as your schedule permits.

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Upcoming Webinars

ITSM and the Value of Knowledge-Centered Service for the Enterprise

with Andrew Gilliam, Kaliegh Averdick, Katharina Wymar, Paula Cottrell
Jul 21, 2020 - 1:00 p.m. EDT

This exciting panel discussion will be packed with invaluable takeaways for every phase of your knowledge management journey.