Engage With Service and Support Decision-Makers

HDI is the preeminent community for technical support and service management professionals. Our resources supply the insights, information, and essential guidance service and support professionals need to advance their teams, strategies, and businesses.

Whether it's participation as an exhibitor or sponsor at one of our industry events or aligning your brand with our wealth of online media products, a partnership with HDI affords your company a variety of opportunities to reach an audience of decision-makers who are seeking solutions to their everyday challenges.


Online Media Opportunities

Each month, thousands of service and support professionals turn to HDI to learn more about the industry, grow their network, and improve customer satisfaction and employee engagement. Get your latest product or service in front of these decision-makers through our array of media products:


  • Audience Extension
  • Newsletter Advertising
  • Sponsored Article
  • Web Advertising

Lead Generation and Thought Leadership

  • Content Syndication
  • Point-of-View eBook
  • Research Partner Program
  • Toolkits
  • Trend Reports
  • Webinars

Content Engagement

  • Infographics
  • Videos


Download the Media Kit for more information on HDI's content focus, audience, and array of media products.


Exhibit & Sponsorship Opportunities

HDI events address service and support professionals at every experience level throughout the entire spectrum of the industry. Join us as an exhibitor or sponsor of the technical support and service management industry's two most prestigious conferences and engage with qualified attendees looking for your solutions.

November 17-21, 2024 | Orlando, FL

Service Management World brings together senior-level decision makers in enterprise service management, equipping them with strategic and practical guidance needed to optimize their service management operations.

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May 18-23, 2025 | Las Vegas, NV

SupportWorld Live brings together a diverse group of experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to energize and empower service and support professionals to make a real difference in their careers and organizations.

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Contact Us

If you're interested in a partnership with HDI, please complete our short form or contact our sales team at [email protected].

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