Participants can log on to these Web-based courses anytime, day or night, for 12
weeks from the registration date. Any call center, help desk, or service desk professional
can easily fit this independent learning experience into his or her schedule.
HDI can train your team at your facility, eliminating individual travel costs and
putting more control in your hands.
HDI offers our most popular courses throughout North America in major metropolitan
areas. View the course calendar.
HDI’s Virtual Classroom training is a popular choice for those looking for a convenient
yet undiminished learning experience without the cost and hassle of travel. These
scheduled courses allow you to minimize the impact on your daily schedule with live,
interactive, instructor-led training via web conferencing.