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Getting IT Right: How Automation Impacts the ITSM Value Chain

Join Tim McElgunn, Vawns Murphy, Chris Tozzi, and Andrew Graff for an hour-long exploration of what you need to consider as you plan, execute, and continually adapt your service management automation strategy.
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HDI events unite thousands of service and support professionals and leaders each year for premier education, networking, and collaboration.

Service Management World
November 12-16, 2022 | Orlando, FL

Save Now with Early Bird Rates - Available Until September 23, 2022

Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy. Learn More »

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SupportWorld Live
April 30-May 5, 2023 | Las Vegas, NV

Covering the entire service and support industry and its people (from frontline analysts to CIOs), SupportWorld Live gives you several days in a welcoming community to solely focus on delivering smarter service and better business outcomes. Learn More »

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Leading the technical support field with tips and insights from experts around the globe.

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