Your one-stop-shop for IT Support Training

HDI's IT support certification training provides our customers with a consultative, application-based, interactive learning experience. Our goal is for our customers to be able to take what they learn and immediately apply it in their work environment. From the boardroom to the classroom, from executives to analysts – our industry-leading instructors and cutting-edge course content will improve your service management and IT support skills.
Browse through our robust course offerings, select one of our three training delivery methods, and get started today.



HDI Course Calendar

HDI’s official courses provide professional development in support, problem management, and more. Check out the course calendar!

How We Deliver


HDI offers several delivery options to fit your needs, from the traditional instructor-led classroom to full self-paced online training.


HDI Training Catalog

Download the HDI training catalog, containing the complete listing of support center courses, services, events, and resources we offer.



Each student receives online access to a repository of Resources related to their certification and training courses.


Team Certified Awards

Recognize your team for its commitment to service excellence through the adoption of best practices and enhanced skills. Apply for the award!


Contact HDI Training

Get in touch with an HDI training expert to answer any questions or learn more about our wide array of offerings.