HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

On Demand	HDI Customer Service Representative Price: $399.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $749.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $449.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $849.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $749.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Jul 09, 2020 - Jul 10, 2020 HDI, Virtual Classroom	HDI Problem Management Professional Price: $1,599.00 Guaranteed To Run	HDI Problem Management Professional Jul 09, 2020 - Jul 10, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Jul 09, 2020 - Jul 09, 2020 HDI, Virtual Classroom	HDI Customer Service Representative Price: $899.00 Guaranteed To Run	HDI Customer Service Representative Jul 09, 2020 - Jul 09, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 13, 2020 - Jul 14, 2020 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,699.00 Guaranteed To Run	HDI Support Center Team Lead Jul 13, 2020 - Jul 14, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 15, 2020 - Jul 17, 2020 HDI, Virtual Classroom	KCS Principles Price: $1,699.00 Guaranteed To Run	KCS Principles Jul 15, 2020 - Jul 17, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 16, 2020 - Jul 17, 2020 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,699.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Jul 16, 2020 - Jul 17, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 4 seats left
Jul 23, 2020 - Jul 24, 2020 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Price: $1,699.00 Guaranteed To Run	Troubleshooting and Problem Solving Boot Camp Jul 23, 2020 - Jul 24, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 27, 2020 - Jul 28, 2020 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,499.00 Guaranteed To Run	HDI Support Center Analyst Jul 27, 2020 - Jul 28, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jul 27, 2020 - Jul 28, 2020 HDI, Virtual Classroom	Workforce Management Principles Price: $1,699.00	Workforce Management Principles Jul 27, 2020 - Jul 28, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 30, 2020 - Jul 31, 2020 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,699.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Jul 30, 2020 - Jul 31, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Aug 04, 2020 - Aug 06, 2020 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $2,299.00 Guaranteed To Run	HDI Desktop Support Manager Aug 04, 2020 - Aug 06, 2020 12:00 AM - 12:00 AM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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