HDI Course Calendar


HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Don't see your city on the calendar? Please click here to request public training in your area.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance or for help finding a class near you.

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Jul 23, 2018 - Jul 24, 2018
Philadelphia, PA
Coaching Skills for Quality Support Price: $1,869.00   Member price: $1,769.00
Jul 23, 2018 - Jul 24, 2018
Philadelphia, PA
Succeeding with Metrics Price: $1,869.00   Member price: $1,769.00
Jul 23, 2018 - Jul 24, 2018
Philadelphia, PA
HDI Support Center Analyst Price: $1,649.00   Member price: $1,549.00
Jul 23, 2018 - Jul 24, 2018
HDI, Virtual Classroom
HDI Desktop Support Technician Price: $1,599.00   Member price: $1,499.00
Sold Out.
Join the wait list.
Jul 25, 2018 - Jul 27, 2018
Philadelphia, PA
HDI Support Center Director Price: $2,999.00   Member price: $2,899.00
Jul 25, 2018 - Jul 27, 2018
Philadelphia, PA
HDI Support Center Manager Price: $2,199.00   Member price: $2,099.00
Jul 25, 2018 - Jul 27, 2018
HDI, Virtual Classroom
KCS Principles Price: $1,699.00   Member price: $1,599.00
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Jul 30, 2018 - Jul 31, 2018
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Jul 31, 2018 - Aug 02, 2018
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Only 7 seats left
Aug 01, 2018 - Aug 03, 2018
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00   Member price: $1,899.00
Only 3 seats left
Aug 06, 2018 - Aug 07, 2018
Washington, DC
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Aug 06, 2018 - Aug 07, 2018
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00   Member price: $1,599.00
Sold Out.
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Aug 07, 2018 - Aug 09, 2018
HDI, Virtual Classroom
HDI Support Center Director Before Jul 26, 2018:
Price: $2,799.00   Member price: $2,699.00

On or after Jul 26, 2018:
Price: $2,899.00   Member price: $2,799.00
Aug 08, 2018 - Aug 10, 2018
Washington, DC
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Aug 08, 2018 - Aug 10, 2018
HDI, Virtual Classroom
KCS Principles Price: $1,699.00   Member price: $1,599.00
Sold Out.
Join the wait list.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

Need to train many people in multiple locations?

HDI's online training is the answer.

View the Demo