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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Jan 27, 2020 - Jan 29, 2020 HDI, Virtual Classroom	KCS Principles Price: $1,699.00	KCS Principles Jan 27, 2020 - Jan 29, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jan 30, 2020 - Jan 31, 2020 HDI, Virtual Classroom	HDI Problem Management Professional Price: $1,599.00	HDI Problem Management Professional Jan 30, 2020 - Jan 31, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Feb 03, 2020 - Feb 04, 2020 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,599.00	HDI Desktop Advanced Support Technician Feb 03, 2020 - Feb 04, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 07, 2020 - Feb 07, 2020 HDI, Virtual Classroom	HDI Customer Service Representative Price: $899.00	HDI Customer Service Representative Feb 07, 2020 - Feb 07, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Feb 10, 2020 - Feb 11, 2020 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Price: $1,599.00	Troubleshooting and Problem Solving Boot Camp Feb 10, 2020 - Feb 11, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 11, 2020 - Feb 13, 2020 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00	HDI Support Center Manager Feb 11, 2020 - Feb 13, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 4 seats left
Feb 12, 2020 - Feb 14, 2020 HDI, Virtual Classroom	KCS Principles Price: $1,699.00	KCS Principles Feb 12, 2020 - Feb 14, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 18, 2020 - Feb 19, 2020 HDI, Virtual Classroom	Customer Experience Accelerator Boot Camp Price: $1,699.00	Customer Experience Accelerator Boot Camp Feb 18, 2020 - Feb 19, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 19, 2020 - Feb 21, 2020 Charleston, SC	KCS Principles Price: $1,699.00	KCS Principles Feb 19, 2020 - Feb 21, 2020 8:00 AM - 5:00 PM Location: TBD Charleston, SC Full Course Description Course cancellation policy
Feb 20, 2020 - Feb 21, 2020 HDI, Virtual Classroom	Service Management Optimization Price: $1,699.00	Service Management Optimization Feb 20, 2020 - Feb 21, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 24, 2020 - Feb 25, 2020 Phoenix, AZ	HDI Desktop Advanced Support Technician Price: $1,699.00	HDI Desktop Advanced Support Technician Feb 24, 2020 - Feb 25, 2020 8:00 AM - 5:00 PM Location: TBD Phoenix, AZ Full Course Description Course cancellation policy
Feb 24, 2020 - Feb 26, 2020 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $1,999.00	HDI Desktop Support Manager Feb 24, 2020 - Feb 26, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 26, 2020 - Feb 28, 2020 Chandler, AZ	HDI Support Center Manager Price: $1,999.00	HDI Support Center Manager Feb 26, 2020 - Feb 28, 2020 8:00 AM - 5:00 PM Location: GM Financial 1975 S Price Rd Chandler, AZ 85286 Full Course Description Course cancellation policy
Feb 26, 2020 - Feb 26, 2020 HDI, Virtual Classroom	Incident Management Workshop Price: $799.00	Incident Management Workshop Feb 26, 2020 - Feb 26, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 27, 2020 - Feb 28, 2020 HDI, Virtual Classroom	Change Management Price: $899.00	Change Management Feb 27, 2020 - Feb 28, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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