At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Feb 25, 2019 - Feb 26, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00   Member price: $1,499.00
Mar 04, 2019 - Mar 05, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Mar 06, 2019 - Mar 08, 2019
HDI, Virtual Classroom
ITIL® Foundation Price: $1,799.00   Member price: $1,699.00
Mar 11, 2019 - Mar 12, 2019
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1,599.00   Member price: $1,499.00
Only 3 seats left
Mar 13, 2019 - Mar 15, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00   Member price: $1,899.00
Only 2 seats left
Mar 18, 2019 - Mar 19, 2019
North Charleston, SC
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Mar 18, 2019 - Mar 20, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Only 6 seats left
Mar 22, 2019 - Mar 22, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00   Member price: $799.00
Mar 22, 2019 - Mar 22, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
Apr 01, 2019 - Apr 02, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00   Member price: $1,599.00
Only 4 seats left
Apr 02, 2019 - Apr 04, 2019
Phoenix, AZ
HDI Certified Instructor Price: $5,999.00   Member price: $5,999.00
Apr 07, 2019 - Apr 09, 2019
Orlando, FL
HDI Support Center Director Price: $2,899.00   Member price: $2,799.00
Apr 07, 2019 - Apr 09, 2019
Orlando, FL
HDI Desktop Support Manager Price: $2,299.00   Member price: $2,199.00
Apr 07, 2019 - Apr 09, 2019
Orlando, FL
KCS Principles Price: $1,999.00   Member price: $1,899.00
Apr 07, 2019 - Apr 09, 2019
Orlando, FL
HDI Support Center Manager Price: $2,299.00   Member price: $2,199.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description