At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Dec 12, 2019 - Dec 13, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Sold Out.
Join the wait list.
Dec 13, 2019 - Dec 13, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Dec 16, 2019 - Dec 17, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00
Sold Out.
Join the wait list.
Dec 16, 2019 - Dec 17, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Only 2 seats left
Dec 18, 2019 - Dec 20, 2019
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
Sold Out.
Join the wait list.
Jan 06, 2020 - Jan 07, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Jan 08, 2020 - Jan 10, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Only 7 seats left
Jan 13, 2020 - Jan 13, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Jan 14, 2020 - Jan 16, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Jan 16, 2020 - Jan 17, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Jan 21, 2020 - Jan 23, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Jan 23, 2020 - Jan 24, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Jan 27, 2020 - Jan 28, 2020
Washington, DC
HDI Support Center Analyst Price: $1,499.00
Jan 27, 2020 - Jan 29, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Jan 29, 2020 - Jan 31, 2020
Washington, DC
HDI Support Center Manager Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description