At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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HDI Support Center Analyst Price: $799.00
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HDI Customer Service Representative Price: $499.00
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KCS Foundation Price: $499.00
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HDI Support Center Team Lead Price: $899.00
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HDI Desktop Advanced Support Technician Price: $799.00
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Sep 29, 2022 - Sep 30, 2022
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,699.00
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Oct 03, 2022 - Oct 04, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
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Oct 04, 2022 - Oct 05, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Oct 05, 2022 - Oct 07, 2022
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
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Oct 06, 2022 - Oct 07, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Oct 07, 2022 - Oct 07, 2022
HDI, Virtual Classroom
Workforce Management Principles Price: $999.00
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Oct 12, 2022 - Oct 14, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,899.00
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Oct 13, 2022 - Oct 14, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Only 7 seats left
Oct 17, 2022 - Oct 19, 2022
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Only 8 seats left
Oct 20, 2022 - Oct 21, 2022
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

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