At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Jan 27, 2020 - Jan 29, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Sold Out.
Join the wait list.
Jan 30, 2020 - Jan 31, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,599.00
Only 8 seats left
Feb 03, 2020 - Feb 04, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Feb 07, 2020 - Feb 07, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Only 5 seats left
Feb 10, 2020 - Feb 11, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,599.00
Feb 11, 2020 - Feb 13, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Only 4 seats left
Feb 12, 2020 - Feb 14, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Feb 18, 2020 - Feb 19, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,699.00
Feb 19, 2020 - Feb 21, 2020
Charleston, SC
KCS Principles Price: $1,699.00
Feb 20, 2020 - Feb 21, 2020
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Feb 24, 2020 - Feb 25, 2020
Phoenix, AZ
HDI Desktop Advanced Support Technician Price: $1,699.00
Feb 24, 2020 - Feb 26, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Feb 26, 2020 - Feb 28, 2020
Chandler, AZ
HDI Support Center Manager Price: $1,999.00
Feb 26, 2020 - Feb 26, 2020
HDI, Virtual Classroom
Incident Management Workshop Price: $799.00
Feb 27, 2020 - Feb 28, 2020
HDI, Virtual Classroom
Change Management Price: $899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description