At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Jun 21, 2019 - Jun 21, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Jun 25, 2019 - Jun 27, 2019
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Only 4 seats left
Jul 08, 2019 - Jul 10, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Jul 09, 2019 - Jul 10, 2019
Boston, MA
HDI Desktop Advanced Support Technician Price: $1,599.00
Jul 11, 2019 - Jul 12, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Jul 12, 2019 - Jul 12, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Before Jul 12, 2019:
Price: $799.00

On or after Jul 12, 2019:
Price: $899.00
Jul 16, 2019 - Jul 18, 2019
Dallas, TX
HDI Support Center Director Price: $2,899.00
Jul 16, 2019 - Jul 17, 2019
Atlanta, GA
HDI Support Center Analyst Price: $1,499.00
Jul 16, 2019 - Jul 18, 2019
Toronto, ON
HDI Support Center Manager Price: $1,999.00
Jul 19, 2019 - Jul 19, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Jul 22, 2019 - Jul 24, 2019
HDI, Virtual Classroom
ITIL® Foundation v4 Price: $1,799.00
Jul 22, 2019 - Jul 24, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Jul 25, 2019 - Jul 26, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Jul 25, 2019 - Jul 26, 2019
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1,599.00
Only 8 seats left
Jul 29, 2019 - Jul 31, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description