HDI Course Calendar | HDI

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Apr 25, 2019 - Apr 26, 2019
Chandler, AZ
HDI Support Center Team Lead Price: $1,699.00   Member price: $1,599.00
Only 2 seats left
Apr 26, 2019 - Apr 26, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
May 01, 2019 - May 03, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
May 02, 2019 - May 03, 2019
San Diego, CA
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
May 13, 2019 - May 15, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00   Member price: $1,899.00
May 16, 2019 - May 17, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Sold Out.
Join the wait list.
May 17, 2019 - May 17, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
May 20, 2019 - May 22, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00   Member price: $1,599.00
Sold Out.
Join the wait list.
May 20, 2019 - May 20, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00   Member price: $799.00
May 21, 2019 - May 23, 2019
Phoenix, AZ
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
May 29, 2019 - May 31, 2019
HDI, Virtual Classroom
HDI Certified Instructor Price: $5,999.00   Member price: $5,999.00
May 30, 2019 - May 31, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00   Member price: $1,499.00
Sold Out.
Join the wait list.
Jun 03, 2019 - Jun 05, 2019
Atlanta, GA
ITIL® Foundation Price: $1,799.00   Member price: $1,699.00
Jun 03, 2019 - Jun 04, 2019
HDI, Virtual Classroom
Service Management Optimization Price: $1,799.00   Member price: $1,699.00
Jun 05, 2019 - Jun 05, 2019
HDI, Virtual Classroom
Incident Management Workshop Price: $695.00   Member price: $595.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description