At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
HDI Desktop Advanced Support Technician Price: $799.00
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On Demand
KCS Foundation Price: $499.00
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On Demand
HDI Customer Service Representative Price: $499.00
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HDI Support Center Team Lead Price: $899.00
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On Demand
HDI Support Center Analyst Price: $799.00
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Aug 18, 2022 - Aug 19, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Aug 22, 2022 - Aug 22, 2022
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
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Aug 23, 2022 - Aug 24, 2022
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,499.00
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Aug 24, 2022 - Aug 26, 2022
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Sep 08, 2022 - Sep 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
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Sep 12, 2022 - Sep 14, 2022
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
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Only 7 seats left
Sep 12, 2022 - Sep 13, 2022
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,799.00
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Sep 14, 2022 - Sep 15, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Sep 15, 2022 - Sep 16, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Only 8 seats left
Sep 19, 2022 - Sep 20, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description