HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

On Demand	KCS Foundation Price: $449.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $399.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $849.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $749.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $749.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Feb 01, 2021 - Feb 02, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,499.00 Guaranteed To Run	HDI Support Center Analyst Feb 01, 2021 - Feb 02, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 10, 2021 - Feb 12, 2021 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Feb 10, 2021 - Feb 12, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Feb 16, 2021 - Feb 18, 2021 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00 Guaranteed To Run	HDI Support Center Director Feb 16, 2021 - Feb 18, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 17, 2021 - Feb 19, 2021 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $1,799.00 Guaranteed To Run	ITIL® 4 Foundation Feb 17, 2021 - Feb 19, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 17, 2021 - Feb 18, 2021 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,699.00	HDI Support Center Team Lead Feb 17, 2021 - Feb 18, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 22, 2021 - Feb 24, 2021 HDI, Virtual Classroom	KCS Principles Price: $1,699.00 Guaranteed To Run	KCS Principles Feb 22, 2021 - Feb 24, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 2 seats left
Feb 24, 2021 - Feb 25, 2021 HDI, Virtual Classroom	Succeeding with Metrics Price: $1,699.00	Succeeding with Metrics Feb 24, 2021 - Feb 25, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Feb 26, 2021 - Feb 26, 2021 HDI, Virtual Classroom	Workforce Management Principles Price: $799.00	Workforce Management Principles Feb 26, 2021 - Feb 26, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Mar 01, 2021 - Mar 01, 2021 HDI, Virtual Classroom	HDI Customer Service Representative Price: $899.00	HDI Customer Service Representative Mar 01, 2021 - Mar 01, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Mar 02, 2021 - Mar 02, 2021 HDI, Virtual Classroom	KCS Foundation Price: $799.00 Guaranteed To Run	KCS Foundation Mar 02, 2021 - Mar 02, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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