At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand
HDI Support Center Team Lead Price: $949.00
Guaranteed To Run
Unlimited Seats
On Demand
KCS Foundation Price: $549.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Customer Service Representative Price: $549.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Support Center Analyst Price: $849.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $899.00
Guaranteed To Run
Unlimited Seats
On Demand
KCS Principles Price: $999.00
Guaranteed To Run
Unlimited Seats
Jul 01, 2025 - Jul 02, 2025
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
Sold Out.
Join the wait list.
Jul 01, 2025 - Jul 03, 2025
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
Guaranteed To Run
Sold Out.
Join the wait list.
Jul 09, 2025 - Jul 11, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $2,499.00
Guaranteed To Run
Jul 15, 2025 - Jul 16, 2025
HDI, Virtual Classroom
Experience Practitioner Price: $2,099.00
Jul 16, 2025 - Jul 18, 2025
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $2,299.00
Jul 17, 2025 - Jul 18, 2025
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
Guaranteed To Run
Only 8 seats left
Jul 22, 2025 - Jul 23, 2025
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
Guaranteed To Run
Only 2 seats left
Jul 23, 2025 - Jul 25, 2025
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
Jul 24, 2025 - Jul 25, 2025
HDI, Virtual Classroom
Problem Management Principles Price: $1,999.00
Guaranteed To Run
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description