HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Support Center Team Lead Price: $899.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $799.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $499.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $499.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Analyst Price: $799.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Principles Price: $999.00 Guaranteed To Run	KCS Principles On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Jun 05, 2023 - Jun 06, 2023 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Price: $1,799.00 Guaranteed To Run	Artificial Intelligence in the Support Organization Jun 05, 2023 - Jun 06, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jun 05, 2023 - Jun 07, 2023 HDI, Virtual Classroom	KCS Principles Price: $1,799.00 Guaranteed To Run	KCS Principles Jun 05, 2023 - Jun 07, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jun 07, 2023 - Jun 09, 2023 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $1,999.00 Guaranteed To Run	ITIL® 4 Foundation Jun 07, 2023 - Jun 09, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 4 seats left
Jun 08, 2023 - Jun 09, 2023 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,599.00 Guaranteed To Run	HDI Support Center Analyst Jun 08, 2023 - Jun 09, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jun 12, 2023 - Jun 13, 2023 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,799.00 Guaranteed To Run	HDI Support Center Team Lead Jun 12, 2023 - Jun 13, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 14, 2023 - Jun 16, 2023 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $1,999.00 Guaranteed To Run	HDI Desktop Support Manager Jun 14, 2023 - Jun 16, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Jun 14, 2023 - Jun 15, 2023 HDI, Virtual Classroom	HDI Problem Management Professional Price: $1,799.00 Guaranteed To Run	HDI Problem Management Professional Jun 14, 2023 - Jun 15, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Jun 16, 2023 - Jun 16, 2023 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00	HDI Customer Service Representative Jun 16, 2023 - Jun 16, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 21, 2023 - Jun 23, 2023 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Jun 21, 2023 - Jun 23, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description