At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Oct 18, 2019 - Oct 18, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Oct 21, 2019 - Oct 22, 2019
Atlanta, GA
HDI Support Center Analyst Price: $1,499.00
Only 3 seats left
Oct 21, 2019 - Oct 23, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Sold Out.
Join the wait list.
Oct 21, 2019 - Oct 22, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Sold Out.
Join the wait list.
Oct 22, 2019 - Oct 23, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00
Oct 23, 2019 - Oct 25, 2019
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
Only 5 seats left
Oct 24, 2019 - Oct 25, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Sold Out.
Join the wait list.
Oct 28, 2019 - Oct 30, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Oct 29, 2019 - Oct 29, 2019
HDI, Virtual Classroom
Change Management Price: $899.00
Oct 31, 2019 - Oct 31, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Only 8 seats left
Oct 31, 2019 - Nov 01, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Nov 04, 2019 - Nov 05, 2019
Minneapolis, MN
HDI Support Center Analyst Price: $1,499.00
Nov 04, 2019 - Nov 06, 2019
Denver, CO
HDI Support Center Manager Price: $1,999.00
Nov 04, 2019 - Nov 05, 2019
HDI, Virtual Classroom
Service Management Optimization Price: $1,799.00
Nov 06, 2019 - Nov 08, 2019
Denver, CO
ITIL® 4 Foundation Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description