HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Support Center Analyst Price: $799.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Customer Service Representative Price: $499.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	KCS Foundation Price: $499.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $899.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $799.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Unlimited Seats
Sep 29, 2022 - Sep 30, 2022 HDI, Virtual Classroom	Succeeding with Metrics Price: $1,699.00 Guaranteed To Run	Succeeding with Metrics Sep 29, 2022 - Sep 30, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 03, 2022 - Oct 04, 2022 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,599.00 Guaranteed To Run	HDI Support Center Analyst Oct 03, 2022 - Oct 04, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 04, 2022 - Oct 05, 2022 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,799.00 Guaranteed To Run	HDI Support Center Team Lead Oct 04, 2022 - Oct 05, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 05, 2022 - Oct 07, 2022 HDI, Virtual Classroom	KCS Principles Price: $1,799.00 Guaranteed To Run	KCS Principles Oct 05, 2022 - Oct 07, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 06, 2022 - Oct 07, 2022 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,799.00 Guaranteed To Run	HDI Support Center Team Lead Oct 06, 2022 - Oct 07, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 07, 2022 - Oct 07, 2022 HDI, Virtual Classroom	Workforce Management Principles Price: $999.00 Guaranteed To Run	Workforce Management Principles Oct 07, 2022 - Oct 07, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 12, 2022 - Oct 14, 2022 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $1,899.00 Guaranteed To Run	ITIL® 4 Foundation Oct 12, 2022 - Oct 14, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list.
Oct 13, 2022 - Oct 14, 2022 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,699.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Oct 13, 2022 - Oct 14, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 7 seats left
Oct 17, 2022 - Oct 19, 2022 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $1,999.00 Guaranteed To Run	HDI Desktop Support Manager Oct 17, 2022 - Oct 19, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Oct 20, 2022 - Oct 21, 2022 HDI, Virtual Classroom	Service Management Optimization Price: $1,699.00 Guaranteed To Run	Service Management Optimization Oct 20, 2022 - Oct 21, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description