At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Foundation Price: $499.00
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On Demand
HDI Desktop Advanced Support Technician Price: $799.00
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On Demand
HDI Support Center Team Lead Price: $899.00
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On Demand
HDI Support Center Analyst Price: $799.00
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On Demand
HDI Customer Service Representative Price: $499.00
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Dec 01, 2022 - Dec 02, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Only 1 seat left
Dec 05, 2022 - Dec 06, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
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Dec 05, 2022 - Dec 06, 2022
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,799.00
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Dec 07, 2022 - Dec 09, 2022
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Dec 08, 2022 - Dec 09, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Only 8 seats left
Dec 12, 2022 - Dec 14, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,899.00
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Dec 14, 2022 - Dec 16, 2022
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Dec 15, 2022 - Dec 16, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
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Jan 09, 2023 - Jan 10, 2023
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
Jan 11, 2023 - Jan 13, 2023
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,999.00
Guaranteed To Run
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description