At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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HDI Support Center Team Lead Price: $899.00
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HDI Desktop Advanced Support Technician Price: $799.00
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KCS Foundation Price: $499.00
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HDI Customer Service Representative Price: $499.00
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HDI Support Center Analyst Price: $799.00
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KCS Principles Price: $999.00
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Jun 05, 2023 - Jun 06, 2023
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Price: $1,799.00
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Jun 05, 2023 - Jun 07, 2023
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
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Jun 07, 2023 - Jun 09, 2023
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,999.00
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Jun 08, 2023 - Jun 09, 2023
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
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Jun 12, 2023 - Jun 13, 2023
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Jun 14, 2023 - Jun 16, 2023
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Only 8 seats left
Jun 14, 2023 - Jun 15, 2023
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,799.00
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Jun 16, 2023 - Jun 16, 2023
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
Jun 21, 2023 - Jun 23, 2023
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Only 8 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description