HDI Course Calendar


HDI offers training for help desk, support center, call center, service desk, and desktop support professionals.

Don't see your city on the calendar? Please click here to request public training in your area.

Learn industry best practices and standards with HDI's training program. All HDI certification courses include a certification exam. Contact an account manager or call 1.800.248.5667 for personal assistance or for help finding a class near you.

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May 30, 2018 - Jun 01, 2018
Charleston, SC
KCS Principles Price: $1,699.00   Member price: $1,599.00
May 31, 2018 - Jun 01, 2018
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00   Member price: $1,599.00
Sold Out.
Join the wait list.
Jun 04, 2018 - Jun 05, 2018
Atlanta, GA
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Jun 04, 2018 - Jun 06, 2018
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Only 4 seats left
Jun 05, 2018 - Jun 07, 2018
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00   Member price: $2,799.00
Jun 06, 2018 - Jun 07, 2018
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Jun 07, 2018 - Jun 07, 2018
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00   Member price: $799.00
Jun 11, 2018 - Jun 12, 2018
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1,599.00   Member price: $1,499.00
Jun 12, 2018 - Jun 14, 2018
Colorado Springs, CO
HDI Certified Instructor Price: $5,995.00   Member price: $5,995.00
Jun 13, 2018 - Jun 15, 2018
Washington, DC
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Sold Out.
Join the wait list.
Jun 13, 2018 - Jun 14, 2018
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00   Member price: $1,599.00
Jun 18, 2018 - Jun 19, 2018
Charlotte, NC
HDI Support Center Analyst Price: $1,499.00   Member price: $1,399.00
Jun 18, 2018 - Jun 19, 2018
Atlanta, GA
HDI Support Center Team Lead Price: $1,699.00   Member price: $1,599.00
Jun 19, 2018 - Jun 21, 2018
HDI, Virtual Classroom
KCS Principles Price: $1,699.00   Member price: $1,599.00
Only 1 seat left
Jun 20, 2018 - Jun 22, 2018
Atlanta, GA
KCS Principles Price: $1,699.00   Member price: $1,599.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

Need to train many people in multiple locations?

HDI's online training is the answer.

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