At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Search

May 06, 2025 - May 08, 2025
HDI, Virtual Classroom
KCS Principles Before Mar 11, 2025:
Price: $1,899.00


On or after Mar 11, 2025:
Price: $1,999.00
May 07, 2025 - May 09, 2025
HDI, Virtual Classroom
HDI Support Center Manager Before Mar 12, 2025:
Price: $2,199.00


On or after Mar 12, 2025:
Price: $2,299.00
May 08, 2025 - May 09, 2025
HDI, Virtual Classroom
Problem Management Principles Before Mar 13, 2025:
Price: $1,899.00


On or after Mar 13, 2025:
Price: $1,999.00
May 13, 2025 - May 14, 2025
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before Mar 18, 2025:
Price: $1,699.00


On or after Mar 18, 2025:
Price: $1,799.00
May 14, 2025 - May 16, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Before Mar 19, 2025:
Price: $2,399.00


On or after Mar 19, 2025:
Price: $2,499.00
May 15, 2025 - May 16, 2025
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Mar 20, 2025:
Price: $1,699.00


On or after Mar 20, 2025:
Price: $1,799.00
May 20, 2025 - May 21, 2025
HDI, Virtual Classroom
HDI Support Center Team Lead Before Mar 25, 2025:
Price: $1,799.00


On or after Mar 25, 2025:
Price: $1,899.00
May 21, 2025 - May 22, 2025
HDI, Virtual Classroom
Service Level Management Principles Before Mar 26, 2025:
Price: $1,899.00


On or after Mar 26, 2025:
Price: $1,999.00
May 28, 2025 - May 30, 2025
HDI, Virtual Classroom
HDI Support Center Director Before Apr 02, 2025:
Price: $2,799.00


On or after Apr 02, 2025:
Price: $2,899.00
May 29, 2025 - May 30, 2025
HDI, Virtual Classroom
Foundations in Service and Support Metrics Before Apr 03, 2025:
Price: $1,829.00


On or after Apr 03, 2025:
Price: $1,929.00
May 30, 2025 - May 30, 2025
HDI, Virtual Classroom
Experience Essentials Before Apr 04, 2025:
Price: $899.00


On or after Apr 04, 2025:
Price: $999.00
Jun 03, 2025 - Jun 04, 2025
HDI, Virtual Classroom
HDI Support Center Analyst Before Apr 08, 2025:
Price: $1,599.00


On or after Apr 08, 2025:
Price: $1,699.00
Jun 04, 2025 - Jun 06, 2025
HDI, Virtual Classroom
HDI Support Center Manager Before Apr 09, 2025:
Price: $2,199.00


On or after Apr 09, 2025:
Price: $2,299.00
Jun 11, 2025 - Jun 13, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Before Apr 16, 2025:
Price: $2,399.00


On or after Apr 16, 2025:
Price: $2,499.00
Jun 12, 2025 - Jun 13, 2025
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Apr 17, 2025:
Price: $1,699.00


On or after Apr 17, 2025:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description