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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Dec 13, 2024 - Dec 13, 2024
HDI, Virtual Classroom 		HDI Customer Service Representative Before Oct 17, 2024:
Price: $899.00


On or after Oct 17, 2024:
Price: $999.00
Dec 16, 2024 - Dec 18, 2024
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Oct 21, 2024:
Price: $1,999.00
Guaranteed To Run


On or after Oct 21, 2024:
Price: $2,099.00
Guaranteed To Run
Only 5 seats left
Dec 16, 2024 - Dec 17, 2024
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Oct 21, 2024:
Price: $1,699.00


On or after Oct 21, 2024:
Price: $1,799.00
Dec 18, 2024 - Dec 20, 2024
HDI, Virtual Classroom 		HDI Support Center Director Before Oct 23, 2024:
Price: $2,799.00


On or after Oct 23, 2024:
Price: $2,899.00
Jan 07, 2025 - Jan 08, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Before Nov 12, 2024:
Price: $1,599.00


On or after Nov 12, 2024:
Price: $1,699.00
Jan 08, 2025 - Jan 10, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Before Nov 13, 2024:
Price: $2,199.00


On or after Nov 13, 2024:
Price: $2,299.00
Jan 14, 2025 - Jan 15, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Nov 19, 2024:
Price: $1,699.00


On or after Nov 19, 2024:
Price: $1,799.00
Jan 15, 2025 - Jan 17, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Nov 20, 2024:
Price: $1,999.00


On or after Nov 20, 2024:
Price: $2,099.00
Jan 16, 2025 - Jan 17, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Nov 21, 2024:
Price: $1,799.00


On or after Nov 21, 2024:
Price: $1,899.00
Jan 21, 2025 - Jan 22, 2025
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Nov 26, 2024:
Price: $1,699.00


On or after Nov 26, 2024:
Price: $1,799.00
Jan 21, 2025 - Jan 23, 2025
HDI, Virtual Classroom 		Experience Practitioner Before Nov 26, 2024:
Price: $1,999.00


On or after Nov 26, 2024:
Price: $2,099.00
Jan 22, 2025 - Jan 24, 2025
HDI, Virtual Classroom 		KCS Principles Before Nov 27, 2024:
Price: $1,899.00


On or after Nov 27, 2024:
Price: $1,999.00
Jan 27, 2025 - Jan 29, 2025
HDI, Virtual Classroom 		HDI Support Center Director Before Dec 02, 2024:
Price: $2,799.00


On or after Dec 02, 2024:
Price: $2,899.00
Jan 30, 2025 - Jan 31, 2025
HDI, Virtual Classroom 		Problem Management Principles Before Dec 05, 2024:
Price: $1,829.00


On or after Dec 05, 2024:
Price: $1,929.00
Feb 04, 2025 - Feb 05, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Before Dec 10, 2024:
Price: $1,599.00


On or after Dec 10, 2024:
Price: $1,699.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description